Yes, I am using Parking.com and I liked, the services are great, the system is quick, security and cheaper. But one day I forget to put my time checkout, 6:30 pm like every Tuesday and Thursday or... See more
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The qr code that I bought through the parking.com application did not work properly, it did not open or open the barrier and every time you have to call the operator and talk to him for 5 minutes so t... See more
Company replied
I wanted to extend. I called customer service they told me to buy a new pass and then that pass didn’t scan and then when I went to exit I just had to pay the extra $10 at the gate. So estenially I go... See more
All was fine with my parking experience.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
63 West Elm, 60610, CHICAGO, IL, United States
- (312)951-8697
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Hasn’t replied to negative reviews
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All was fine with my parking experience.
I like but I am upsed
Yes, I am using Parking.com and I liked, the services are great, the system is quick, security and cheaper.
But one day I forget to put my time checkout, 6:30 pm like every Tuesday and Thursday order 913471417.
I call ERLIER to them and yet I have to pay $29,90 regrettable.
I sent email too, I until now I wait for my reimbursement.
Had trouble scanning receipt at gate
Had trouble scanning receipt at gate. But someone that works there happened to walk by and helped. He told me to move closer to arm and then scan and it opened. But I almost couldn’t reach scanner from there. Had to open door and lean back. 🤷🏼♂️
The lot is permanently closed
The lot is permanently closed. I wasted my money on this app
The ease of booking online.
The app is very easy to use
The app is very easy to use, I always find a place to park and my car is always safe
It is not working well
The qr code that I bought through the parking.com application did not work properly, it did not open or open the barrier and every time you have to call the operator and talk to him for 5 minutes so that he would open the gate. This is terrible, a traffic jam is created behind you, and the operator asks 10 questions and when you say that there is a problem, they don’t listen to you and don’t fix it, I paid for parking and sped off several times every day

Reply from Parking.com - ELM STREET PLAZA
Wasted money
I purchased 3 hours of parking in advance for garage nearby dinner. Once I pulled up to the garage, during the appropriate window of time, the machine refused my reservation saying the QR code was invalid. Had to pay the garage rate and spent an additional $30 on top of what I wasted my money on here.
I wanted to extend
I wanted to extend. I called customer service they told me to buy a new pass and then that pass didn’t scan and then when I went to exit I just had to pay the extra $10 at the gate. So estenially I got scammed an extra $11

Reply from Parking.com - ELM STREET PLAZA
Location Does Not Exist For A Low, Low Price
I used parking.com twice during my stay in Chicago and both times it was difficult to find the location where I could park because the address on my voucher did not match a parking location in real life.
I was able to get someone to honor my voucher both times, but it took me having to wait for an attendant and explain the story and provide proof of my voucher with the time of purchase and order number showing. In addition, the vouchers would be scanned and an error message would read, "Invalid voucher."
The only good thing is the low price.

Reply from Parking.com - ELM STREET PLAZA

Reply from Parking.com - ELM STREET PLAZA
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