Parking.com - ELM STREET PLAZAReviews 

34
TrustScore 4 out of 5

4.1

63 West Elm, 60610 CHICAGO, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

Yes, I am using Parking.com and I liked, the services are great, the system is quick, security and cheaper. But one day I forget to put my time checkout, 6:30 pm like every Tuesday and Thursday or... See more

Rated 2 out of 5 stars

The qr code that I bought through the parking.com application did not work properly, it did not open or open the barrier and every time you have to call the operator and talk to him for 5 minutes so t... See more

Company replied

Rated 1 out of 5 stars

I wanted to extend. I called customer service they told me to buy a new pass and then that pass didn’t scan and then when I went to exit I just had to pay the extra $10 at the gate. So estenially I go... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.1

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(34)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

I like but I am upsed

Yes, I am using Parking.com and I liked, the services are great, the system is quick, security and cheaper.
But one day I forget to put my time checkout, 6:30 pm like every Tuesday and Thursday order 913471417.
I call ERLIER to them and yet I have to pay $29,90 regrettable.
I sent email too, I until now I wait for my reimbursement.

February 5, 2025
Rated 4 out of 5 stars

Had trouble scanning receipt at gate

Had trouble scanning receipt at gate. But someone that works there happened to walk by and helped. He told me to move closer to arm and then scan and it opened. But I almost couldn’t reach scanner from there. Had to open door and lean back. 🤷🏼‍♂️

October 5, 2024
Rated 2 out of 5 stars

It is not working well

The qr code that I bought through the parking.com application did not work properly, it did not open or open the barrier and every time you have to call the operator and talk to him for 5 minutes so that he would open the gate. This is terrible, a traffic jam is created behind you, and the operator asks 10 questions and when you say that there is a problem, they don’t listen to you and don’t fix it, I paid for parking and sped off several times every day

May 3, 2024
Parking.com - ELM STREET PLAZA logo

Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - ELM STREET PLAZA logo

Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Wasted money

I purchased 3 hours of parking in advance for garage nearby dinner. Once I pulled up to the garage, during the appropriate window of time, the machine refused my reservation saying the QR code was invalid. Had to pay the garage rate and spent an additional $30 on top of what I wasted my money on here.

January 21, 2023
Rated 1 out of 5 stars
Parking.com - ELM STREET PLAZA logo

Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I wanted to extend

I wanted to extend. I called customer service they told me to buy a new pass and then that pass didn’t scan and then when I went to exit I just had to pay the extra $10 at the gate. So estenially I got scammed an extra $11

December 11, 2022
Rated 1 out of 5 stars

The QR don't work

November 28, 2022
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Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent

Very easy to use, excellent and reasonable parking service.

September 17, 2022
Parking.com - ELM STREET PLAZA logo

Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and Easy to use.

September 9, 2022
Parking.com - ELM STREET PLAZA logo

Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Location Does Not Exist For A Low, Low Price

I used parking.com twice during my stay in Chicago and both times it was difficult to find the location where I could park because the address on my voucher did not match a parking location in real life.

I was able to get someone to honor my voucher both times, but it took me having to wait for an attendant and explain the story and provide proof of my voucher with the time of purchase and order number showing. In addition, the vouchers would be scanned and an error message would read, "Invalid voucher."

The only good thing is the low price.

September 4, 2022
Parking.com - ELM STREET PLAZA logo

Reply from Parking.com - ELM STREET PLAZA

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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