Parking.com - Federal Place Lot Reviews 13

TrustScore 3 out of 5

2.8

604 Abbott Ave, 48226 Detroit, MI, US


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Rated 1 out of 5 stars

We paid $67 to park at the federal place lot through park whiz, went to the lions game came out and my window along with 10 other cars windows were smashed and everything was stolen out of our cars, i... See more

Rated 5 out of 5 stars

Very affordable price for unlimited parking. For those who don't mind a moderate walk to the Detroit Opera House.

Rated 1 out of 5 stars

The lady was not in the booth. She was in her car nearby and kept yelling at me to hurry up. She told me to find another place to park. The credit card machine was not working and she said oh well.... See more

Company replied

Rated 5 out of 5 stars

I like that I can reserve my spot and pay online and print my receipt without having to carry cash. It’s easy. The only concern I have is that some people say they use they same printout, paying one t... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.8

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not park here

We paid $67 to park at the federal place lot through park whiz, went to the lions game came out and my window along with 10 other cars windows were smashed and everything was stolen out of our cars, including my purse. Do not park here they do not watch the lot after they take your money. Very sketchy!!

September 8, 2024
Unprompted review
Rated 3 out of 5 stars

When I got my ticket it didn't say we…

When I got my ticket it didn't say we couldn't leave the parking and come back. But due to getting a refund and such a nice person that handled my call ill give 3 stars

January 8, 2022
Parking.com - Federal Place Lot logo

Reply from Parking.com - Federal Place Lot

Thank you for your review. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

The lady was not in the booth

The lady was not in the booth. She was in her car nearby and kept yelling at me to hurry up. She told me to find another place to park. The credit card machine was not working and she said oh well. How is this lady a representative of your company. I will never use your sites.

November 4, 2021
Parking.com - Federal Place Lot logo

Reply from Parking.com - Federal Place Lot

Thank you for your review, Robert. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Was unable to actually park in the lot…

Was unable to actually park in the lot I prepaid for so I wasted 10 bucks for nothing…..at least it was cheap.

July 2, 2021
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Reply from Parking.com - Federal Place Lot

Thank you for your review. We are going to look into this and will reach out directly.

Rated 1 out of 5 stars

Horrible experience

If you show up to your parking area a couple minutes early they will not let you in. So when your in a new city and have no idea where you are and you pull up to the gate with a line of traffic behind you and the gate wont open your screwed. Seriously? There cant be a couple minutes leeway, instead lets make people orchestrate about 20 cars to back up down a one way road so you can get out of the way to let everyone else through. And when you ask for help the answer is " Yeah, sorry you have to show up at the exact time or later to open the gate, have a nice day" I will never use this service again, what a horrible experience, and the parking sucked on top of that. I have used many similar services and there is always a couple minutes leeway, you can never time a drive through a city to be exact, you may actually show up 3 minutes early, so if I show up 10 minutes late are you going to refund me for that 10 minutes I already paid for, nope.

June 25, 2021
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Reply from Parking.com - Federal Place Lot

Sorry you had a negative experience, Rob. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

I paid for parking and I couldn't get…

I paid for parking and I couldn't get in the lot. It was a waste of money

December 20, 2020
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Reply from Parking.com - Federal Place Lot

Thank you for your review. We are very sorry for your negative experience. We are going to reach out directly to learn more.

Thank you,
Parkin.com

Rated 3 out of 5 stars

Bought "all day" parking reservation

Bought "all day" parking reservation, couldn't go through the gate until the EXACT time on the ticket. The "help desk" didn't offer any viable solution.

November 16, 2020
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Reply from Parking.com - Federal Place Lot

Thank you for your review, Dale. We are sorry you only had a 3 star experience with us. We will reach out directly to learn more about your pass.

Thank you,
Parking.com

Rated 5 out of 5 stars

The service is very good

The service is very good, and easy to book your spot!

February 14, 2019
Unprompted review
Parking.com - Federal Place Lot logo

Reply from Parking.com - Federal Place Lot

Thank you for your review, Raul. We're glad you enjoyed your stay with us!

Thank you,

Parking.com

Rated 5 out of 5 stars

Glad I discovered this great site to…

Glad I discovered this great site to find parking at the best possible price!

December 8, 2018
Unprompted review
Parking.com - Federal Place Lot logo

Reply from Parking.com - Federal Place Lot

Thank you for your review, Karen. We're glad you enjoyed your stay with us!

Thank you,

Parking.com

Rated 5 out of 5 stars

I like that I can reserve my spot and…

I like that I can reserve my spot and pay online and print my receipt without having to carry cash. It’s easy. The only concern I have is that some people say they use they same printout, paying one time, when they park multiple days because the parking attendants don’t check this when the cars are parked, only that you have it in your dash.

November 23, 2018
Unprompted review
Parking.com - Federal Place Lot logo

Reply from Parking.com - Federal Place Lot

Thank you for your review, DT. We're glad you enjoyed your stay with us! We appreciate your feedback regarding customers using the same printout to park multiple days and will be investigating and addressing that issue.

Thank you,

Parking.com

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