Parking.com - FLUSHING COMMONS Reviews 1,148

TrustScore 3 out of 5

3.2

3710 138th Street, 11354 Flushing, NY, US


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Rated 4 out of 5 stars

Plenty of parking spaces. The parking space is roomy enough to get in and out of the vehicle comfortably. The parking fee instruction is visible throughtout the parking lot and easy to follow. The pri... See more

Company replied

Rated 1 out of 5 stars

stupid app won't accept payment for several days and keep sending me notice. Flexible spending for parking doesn't work. Every stupid time, I have to type the credit card number. And you charge me s... See more

Company replied

Rated 5 out of 5 stars

Great lot, SO MUCH BETTER THAN THE OLD GARAGE!! Lots of spaces, the app makes it a breeze. Probably a bit more expensive than the other parking options but well worth it. Sometimes we would decide not... See more

Company replied

Rated 2 out of 5 stars

Poor Attendant Service - Arrive to the parking lot early in the morning and the attendant booth was opened, but there was no attendant on duty. It is a pain to pay by cash or have the attendant swipe... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 3710 138th Street, 11354, Flushing, NY, United States

  • (212)321-7500

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

At first it was difficult connecting

At first it was difficult connecting. I thought it be best for someone to assist in connecting. After the first time making the connection and parking there it kept the account information which made it better abd easier.

July 2, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 2 out of 5 stars

The payment system is not efficient

The payment system is not efficient. I was standing in the lot for over 10 minutes trying to pay. Some sort of error. Until the 5th time. Was going to leave but worked!!!

June 30, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 4 out of 5 stars

Convenient

Convenient. But what if you have no phone data, but I have a phone? Also, how do we pay any extended minutes? Please reply

June 6, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. For any questions please reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

Why bother setting up a profile

Why bother setting up a profile? You still need to enter the info manually when paying for a spot. And forget about the phone app. Looks like they hire politically correct brain dead 'programmers'.

June 30, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

stupid app won't accept payment for…

stupid app won't accept payment for several days and keep sending me notice. Flexible spending for parking doesn't work. Every stupid time, I have to type the credit card number. And you charge me stupid high "convenience" fee. F U!

June 30, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to park

June 21, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

When I first time there I don’t what to…

When I first time there I don’t what to do and go to see to employee in person he not helping at all is like not he job

June 27, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Poor Experience, Double Charged, Unable to

I was trying to use the mobile app to make a parking reservation and after I submitted my payment, there was no confirmation email or anything on the app. In a rush, I filled it out again and the second time I got a confirmation. Then after a few minutes, I noticed my original session had also authenticated with the same license plate. Reached out 10 days ago to customer support email and still no response at all.

Frustratingly different experiences between the web and mobile platforms. Also inability when trying to reserve a specific start time for my parking reservation besides on 30 minute intervals. Trying to reserve through parking.com website, and app both required me to pick a start time on a 30 minute interval. One of the QR codes that I can scan at the parking lot, lets me start at any time (which is what I ultimately tried to use).

This specific parking lot used to have self service machines to get your own ticket but now that we have to do it all digitally on our own phones (unless we want to walk to the one attendant across the big parking lot).

June 19, 2024
Rated 3 out of 5 stars

Apple Pay didn't work

Apple Pay didn't work. App just sat there and did nothing. Did not tell me that any thing was wrong. Took me 15 minutes to give up.

June 25, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 2 out of 5 stars

Event price not accurate

Your event price that’s shown on your app doesn’t transfer when going to check out. It’s frustrating to plan with one price in mind then getting charged way more right before parking.

June 16, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback and will share it with the local management team. You can also reach out to us at RMMnewyork@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great lot

Great lot, SO MUCH BETTER THAN THE OLD GARAGE!! Lots of spaces, the app makes it a breeze. Probably a bit more expensive than the other parking options but well worth it. Sometimes we would decide not to visit Flushing because of the difficult parking, but not any longer!

June 23, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review, Robert. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I parked at 3701 138th ST Flushing…

I parked at 3701 138th ST Flushing commons about 40 mins, after I left the parking time keeps running, I made phone call, but nobody contact me, the time still Increase until now, I made phone call, alway get same answer, the manager will contact me, but “never get call back” now I don’t known who is going to solve this problem.

June 17, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. If this was not yet resolved, please reach out to us at RMMnewyork@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

First time user I hit 3 thinking 3…

First time user I hit 3 thinking 3 hours but it was for 3 days
I went to the man working there he said to call the number
I called the number 3 times no call back
I’m called the back and nothing went through
I only stayed 1 hour
I went to the restaurant and they had free parking
Could you please adjust or call me
Thank you
Dorothy O’Hara -Heaney

June 21, 2024
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Reply from Parking.com - FLUSHING COMMONS

Hi Dorothy - if this was not yet resolved, please reach out to us at RMMnewyork@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

Good easy and quick

Good easy and quick

June 12, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking spaces are enough

Parking spaces are enough. However, we need to preset the parking time in advance. If we leave early, the excess parking fee will not be refunded.

June 11, 2024
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Reply from Parking.com - FLUSHING COMMONS

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

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