Parking.com - FOLEY SQUARE Reviews 110

TrustScore 3.5 out of 5

3.6

101 Worth st, 10013 New York, NY, US


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See what reviewers are saying

Rated 1 out of 5 stars

Got to garage, wouldn’t allow in. Said they were full. Told them I have reservation and they said that don’t mean nothing.

Rated 5 out of 5 stars

Of course Mann is expensive especially lower Mann but at least this establishment had a prepaid option that saved a few bucks. It also made it simple to get in & out faster. The attendants were polite... See more

Company replied

Rated 1 out of 5 stars

Prepaid for 2 hours, stayed less than 1 and still insisted on the oversize surcharge without crediting back the second hour - paid over $85 for an hour of parking. No common sense in that discussion w... See more

Company replied

Rated 5 out of 5 stars

Although I've parked in quite a few garages, this is the first time parking at this facility and the first one that did a "walk around damage assessment" before accepting my vehicle. This is an excell... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

110 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Prepaid

Prepaid. Got to the lot and it was full. Was told go next door. Paid 50 for my parking at foley square then had to pay another 60 in the next lot because they’re aren’t connected. Emailed support for a refund and got no reply. Never again.

September 26, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

PROFESSIONAL SERVICE!

September 25, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Peter. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

It was very easy to prepay online and…

It was very easy to prepay online and schedule the day and time parking was needed. The attendants were nice and helpful when we brought the car in to park and when we picked up the car. Thank you.

September 21, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Pauline. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

NYC is expensive but prepay saves w/this fine establishment.

Of course Mann is expensive especially lower Mann but at least this establishment had a prepaid option that saved a few bucks. It also made it simple to get in & out faster. The attendants were polite & fairly quick in getting my vehicle parked as well as retrieved. Not much more to evaluate other then my vehicle was returned in the same condition I brought it, which was mint. So five stars it is.

August 21, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Michael. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible experience

I had reserved parking spot for my oversized vehicle (Full Size Van) at 101 Worth st., New York, NY 10013. When I went there at my designated time slot, they didn't allow me to park my vehicle citing the reason that no space is available. What was the point in advance reservation then? Staff was so rude that they didn't ready to talk to me about what happened, what is the reason, what are my options etc. Even they didn't help me to reverse my vehicle out of the parking lot to busy new york street. I really have a horrible experience and I will never do business with parking.com.

August 2, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 4 out of 5 stars
Parking.com - FOLEY SQUARE logo

Reply from Parking.com - FOLEY SQUARE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars
Parking.com - FOLEY SQUARE logo

Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Grace. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great experience was able to prepay

Great experience was able to prepay. Drove to the location they provided me a ticket when i was leaving they scanned my QR code and done. Great experience.

June 29, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Edwin. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy and quick

Went online found a nearby parking lot and paid using my phone. When I drove into the lot they scanned my QR code and everything went smoothly from then on

June 27, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Andy. We are glad you enjoyed your stay with us!

Thank you
Parking.com

Rated 5 out of 5 stars

Great parking experience

Great parking experience. Got a great rate using the app. Had an issue booking via on-line and also the app probably due to first time setup issues for a new account but called customer service and they were very helpful and sorted it all out.

May 7, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Joseph. We are glad that everything worked out.

Thank you,
Parking.com

Rated 1 out of 5 stars

There was damage to my vehicle…

There was damage to my vehicle afterIpickeditbackup.

April 25, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, David and for bringing this matter to our attention. Please contact the garage directly or reach out to us at feedback@parking.com to file a claim.

Thank you,
Parking.com

Rated 1 out of 5 stars

Avoid like the plague if you are going to court or coming in in the morning

Unfortunately the garage was completely overbooked in the morning which caused traffic jam down the entire street. They were wholly unable to handle the volume of cars coming in in the morning. It made me late for court. Disaster.

April 20, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Charles. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

The price was better than on other…

The price was better than on other websites

March 30, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Louis. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

As the garage was undergoing…

As the garage was undergoing construction, I personally visited it and was assured by the attendant that I’d have no issue parking and to book my reservation. When I arrived the next day, an attendant said “garage is closed for construction” and walked away. No email cancelling reservation. No apology. No help. I have never experienced such terrible on site client service in my life.

March 25, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review, Jessica. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

I called the day before and asked if my truck would fit in the lot

I called the day before and asked if my truck would fit in the parking garage, I was told yes, so I booked the parking spot. When I arrived to the parking lot I was denied access by employees asked from the manager, he told me the same thing, and get a refund.

March 1, 2023
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - FOLEY SQUARE logo

Reply from Parking.com - FOLEY SQUARE

Hello,

Thank you for your review. We appreciate your feedback and will share it with the local management team to review. If you overstay your reservation, you are responsible for paying the additional time based on the posted parking rates. If you have any questions or would like us to look into this, please reach out to us at feedback@parking.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

worked out well saved money in parking…

worked out well saved money in parking in a very expensive area of Manhattan!

June 4, 2022
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Reply from Parking.com - FOLEY SQUARE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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