Parking.com - GORDON #23162Reviews 

222
TrustScore 3.5 out of 5

3.3

860 Magazine St, 70130 New Orleans, LA, US


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Rated 5 out of 5 stars

I was in New Orleans Louisiana for a cheer competition and the parking lot I had to park in was two blocks away from St.Joseph street from where my hotel was at. Furthermore, I was very pleased with m... See more

Company replied

Rated 1 out of 5 stars

I accidentally paid for three days instead of three hours. I reached out immediately to customer service. Fhey said fhey messaged the owner who would have do call me back to assist… I never received a... See more

Company replied

Rated 1 out of 5 stars

Car was broken into, as well as several other cars over night. Police told us cars have been stolen routinely from the lot. You can see Parking attendants on the lot tentatively looking for booting op... See more

Company replied

Rated 4 out of 5 stars

I parked for the Early Bird Special for $8. In by 9 out by 6. No problem, right? Not. At 4 I got a text that my time was expiring. So i was forced to add time. I added 2 hours and got charged a... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 860 Magazine St, 70130, New Orleans, LA, United States

  • (504)420-0300

3.3

Average

TrustScore 3.5 out of 5

222 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.3

All reviews

(222)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great spot for parking

Great spot for parking which was between the French Qyarter and our hotel which had no parking. Car was safe fee a little on the high side but it is in a downtown area.

April 17, 2024
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Reply from Parking.com - GORDON #23162

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

i was trying to pay on the app but it…

i was trying to pay on the app but it kept getting stuck, so i ended up accidentally paying 3 times, once for $6.50, second time was $6.50, and then third time $3.50, feel like i got ripped off just because it would get stuck for 5 minutes at a time

April 2, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

A mistake on the app made me pay twice…

A mistake on the app made me pay twice and i can’t find my receipts. The app needs to be updated

March 28, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

Pretty easy to use, just make it easier for oversized

Pretty easy to use. Great way to select how long you need the spot. However, I had an oversized vehicle that took up two spaces. Wish there was a way to select more than one spot. I ended up just paying for two spots separately.

April 6, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Parking was good and inexpensive wasn’t…

Parking was good and inexpensive wasn’t far from the restaurant I was going to don’t leave belongings as always for precautions.

March 31, 2024
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Reply from Parking.com - GORDON #23162

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Horribly overpriced

Horribly overpriced, sketchy lots, poor experience with app payment.

March 27, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

The spots were to tight

The spots were to tight, and not enough. I think it would be a good idea to maybe make a parking garage to accommodate those problems.

March 25, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Wwii museum

Convenient

March 24, 2024
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Reply from Parking.com - GORDON #23162

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 4 out of 5 stars

I was a little confused at first but…

I was a little confused at first but customer service helped me book and cancel

March 22, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Additional time is a rip off

Accidentally didn’t calculate the correct amount of time I was going to be at the World War II Museum. When I went to add an hour, it charged me $11 more for one hour when five total hours of time was only $18. I think that’s a rip off to charge me that much for an additional hour.

March 21, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 2 out of 5 stars

Too complicated and confusing to pay.

The process to pay is a nightmare! It takes too long and is not user friendly. It needs to be streamlined. I end up standing in a parking lot at night fiddling with my phone for 15 minutes not paying attention to my environment because it takes so long. It should be simple and easy. I even made an account but it never seems to take when I enter my info and I KNOW I am entering the right info. I always end up as a guest.

March 2, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

Selling the same parking space to more than one vehicle. Should be illegal

Didn’t mind paying the fee for parking at all but just wished there was some way to have saved the parking space I paid for for 3 days. After the 1st night I wasn’t able to park there again due to no parking availability when we returned back to the hotel. So even though I paid for it for 3 days I still lost it just because we left for a few hours.

February 9, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Ripoff on rates

Ripoff on rates. $50? Parked the next day for $20 a block down. Told everyone I know. Good luck with that scam.

February 8, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Do not purchase ahead of time.

We bought a parking space online for $50 ahead of the event we were to attend. When we arrived at the lot, it was completely full and we had to find alternative parking at the most inconvenient time. Extremely frustrating and would like a refund.

February 10, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 2 out of 5 stars

Overcharged

My original time was for about 6 hours and I paid $50.00. When I extended it by about 1 3/4 hours it was another $50.00. I have never experienced anything like this prior on other parking apps. Not likely to use again.

February 8, 2024
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Reply from Parking.com - GORDON #23162

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

It is a safe place where the family can…

It is a safe place where the family can feel free to leave the car. We were only there for a few hours, still a good price! We left an hour early but the peace of mind of getting the vehicle counts more

January 22, 2024
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Reply from Parking.com - GORDON #23162

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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