The parking lots are nice and clean but the entrance and exits are not barricaded so therefore asking to pay for parking doesn’t make any sense because anybody can come inside and break in or steal th... See more
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Paying for parking had easy straightforward instructions. Negative- multiple items related to drug use strewn around the parking lot… made me a little nervous to be there with my kids.
Company replied
it took a long time on my telephone screen to enter all of the information asked for. I looked around and I didn't see other people standing around like myself. I think you need people/staff to mon... See more
It was not extremely difficult to navigate the online payment for the first time, but I will say, if my parents had driven themselves, they would never have been able to do it on their phones. More i... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
870 Grand Ave, 55105, St Paul, MN, United States
- (651)354-7468
2.5
Poor
373 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Overpriced. We will avoid that area of town.
Overpriced. Run-down facility. We will not go shopping/dining here again.
August 23, 2024
I always have to try about 3 credit…
I always have to try about 3 credit cards before I can get your website to accept one. It’s totally arbitrary which one will go through. It’s incredibly tedious
August 23, 2024
It’s utterly user unfriendly
It’s utterly user unfriendly! I hated trying to figure it out with no one on site to ask for help.
August 21, 2024
Very convenient to Cafe Latte and easy…
Very convenient to Cafe Latte and easy to park!
August 19, 2024
The initial account set-up
The initial account set-up, made paying for parking a slow process.
August 12, 2024
It was confusing which amount to pick
It was confusing which amount to pick
And wanted me to pay more than the sign in the ramp stated
August 5, 2024
This is a ridiculous setup
This is a ridiculous setup. It took us ten minutes to navigate our payment. Afterward, at Cafe Latte, the women at the adjoining table also complained about how cumbersome the procedure was. Next time I’ll find a parking place on the street.
August 12, 2024
Won’t ever park here again
Won’t ever park here again. Used a discount code from my gym and it conveniently didn’t get applied. I contacted the company to get a credit for the discount they was not applied. Received a bounce back email that I would be contacted shortly. Still waiting weeks later. However received several emails asking for a review. Here it is. Don’t bother.
July 31, 2024
The app was difficult to use
The app was difficult to use. There should be a kiosk to streamline the payment process.
August 8, 2024
Excellent App!
Wonderful easy to use app. My favorite part was the text message letting me know my parking time was going to end soon. Keep up the good work.
August 5, 2024
Easy to use
It was easy to use! Appreciated the reminders about 30 min before my time expired.
July 28, 2024
It was easy to use eventho I had never…
It was easy to use eventho I had never used it before
July 26, 2024
Expensive plus a FEE!??
Expensive plus a FEE!??? Hard to navigate app. When the area is hurting and needs patrons, you are discouraging! I will never park there again!
July 22, 2024
Reply from Parking.com - Grand Place Garage
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
You need to improve prices
You need to improve prices. I was charged $6 for ten minutes. And it would have cost the same as 3 hours. Please reduce the price for people parking for under an hour
July 21, 2024
Reply from Parking.com - Grand Place Garage
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
It was a bit irritating to pay a $1…
It was a bit irritating to pay a $1 “service fee”. I did not receive any service.
July 19, 2024
Parking was fine
Parking was fine - just disappointed it is all digital versus having a real staff person to interact with
July 16, 2024
Reply from Parking.com - Grand Place Garage
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
My credit card got hacked using the…
My credit card got hacked using the scan/ text to pay.
July 15, 2024
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