Parking.com - HUNTINGTON GARAGE Reviews 29

TrustScore 3.5 out of 5

3.5

999 Chester, 44114 Cleveland, OH, US


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Rated 4 out of 5 stars

Friendly staff, utilized for a Guardians game. Easy access in and out. Simple walk to stadium. Paid online which was nice and fee was reasonable. Will use again.

Rated 1 out of 5 stars

Made a reservation. Got there 15 min early and I could not get in. THe garage was empty. I could have just paid less without the reservation and parked longer. Complete waste of time and money.

Company replied

Rated 5 out of 5 stars

Super easy to purchase and to use the parking pass. It was a smooth in and out of the parking structure, scanning the barcode. I did print the code instead of using it from my phone. But that's just a... See more

Rated 1 out of 5 stars

I cancelled a reservation within the cancellation period and I did not receive a refund despite the app telling me I would.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.5

Average

TrustScore 3.5 out of 5

29 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No refund for cancelled reservation

I cancelled a reservation within the cancellation period and I did not receive a refund despite the app telling me I would.

April 5, 2024
Parking.com - HUNTINGTON GARAGE logo

Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Waste of time and money.

Made a reservation. Got there 15 min early and I could not get in. THe garage was empty. I could have just paid less without the reservation and parked longer. Complete waste of time and money.

March 29, 2024
Parking.com - HUNTINGTON GARAGE logo

Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Super easy to purchase and to use the…

Super easy to purchase and to use the parking pass. It was a smooth in and out of the parking structure, scanning the barcode. I did print the code instead of using it from my phone. But that's just a personal preference. I will definitely use this service again. It's the best and easiest way to go

March 4, 2023
Rated 5 out of 5 stars

Easy transaction

Easy transaction - pulled up, scanned the bar code and parked very easy. The only thing I would change is on event days (like Sat or Sunday) or any weekday games scanning twice can hold up the works.

October 15, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Made a reservation but it was not accepted

Made a reservation, it was confirmed but once I got to the garage the reservation did not work and I still had to pay at the garage. Total rip off, will never use again.

October 7, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

The app was easy to use until checkout

The app was easy to use until checkout. There was no cell service in the garage. We called and attendant came right over and got the gate to raise so we could leave

September 28, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Reserved a spot to and paid $20 online…

Reserved a spot to and paid $20 online before going to a Cleveland Guardians game. When I arrived they were offering event parking for only $10. There was nobody working to try and get a partial refund. When we left the garage they said I had stayed past my time so they charged me another $5. Total tipoff.

August 23, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and Convenient

Very smooth experience

July 29, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great!

Clear options and easy to use.

July 5, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

I arrived 5 minutes Early

I arrived 5 minutes Early, and I was told I couldn't enter without taking a ticket and pay $10. It was confusing especially as I exited the garage the machine accepted my pre paid ticket. Overall except for not understanding the ticket process it was fine.

May 16, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I tried to create an account but never…

I tried to create an account but never received the confirmation email. Really annoying!

May 7, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy to find

Very easy to find, navigate, and reserve parking in advance. Will weigh in later as to our actual experience at the garage!

March 26, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy parking in a well lit garage

Easy parking in a well lit garage! My only complaint - we were at a performance at Playhouse Square which, we realized half way through the evening, was going to run much longer than I had reserved parking for. I went to the website to see what would happen if I exceeded my time, but could not find any information. I tried to buy another pass for an hour or so, but the site would not let me. If I had just been charged extra for the extra time, that would have been fine, but I could not find that information anywhere on the website. We ended up leaving the performance early.

March 22, 2022
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Reply from Parking.com - HUNTINGTON GARAGE

Thank you for your review. We have brought this to the attention of the local management team.

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