I liked how easy the reservation was; however, there was a lot of confusion about my reservation and it took forever to get my car. The valet guys didn't seem to recognize or know what to do with my r... See more
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The location is super convenient, the staff was incredibly friendly and helpful. I will definitely be using this parking garage again on my next visit! Highly recommend it!
The valet ticket has a number to text when you want to pick up the car. It says to be there within 10 minutes or your car will be reparked. However, 20 minutes later (after I was already waiting a... See more
Company replied
Good experience parking, very easy to use the prepaid code. Just don’t add it to your wallet - you’ll need the email. I texted for delivery and my car was waiting for me. Fair price, 10/10 would recom... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1620 Chancellor st, 19103, philadelphia, PA, United States
- (484)557-0594
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Easy, price good, wait time long
I liked how easy the reservation was; however, there was a lot of confusion about my reservation and it took forever to get my car. The valet guys didn't seem to recognize or know what to do with my reservation - which was odd since I'm assuming you have a partnership and people must book through the web all the time.
I paid for parking and when I arrived…
I paid for parking and when I arrived was told the lot was full and there was no room for my vehicle.
Highly recomment this parking garage!
The location is super convenient, the staff was incredibly friendly and helpful. I will definitely be using this parking garage again on my next visit! Highly recommend it!
Everyone was very nice and quick
Everyone was very nice and quick. I pre-registered my parking spot and it was very smooth!!

Reply from Parking.com - HYATT CENTRIC PHILADELPHIA
I paid $25 for my 6 hour parking spot
I paid $25 for my 6 hour parking spot. It expired by one hour and I was forced to pay another $17 to exit. Yet the sign on the wall said 10-12 hours parking is $25.
I’ll never go here again. Horrible

Reply from Parking.com - HYATT CENTRIC PHILADELPHIA
Good experience parking
Good experience parking, very easy to use the prepaid code. Just don’t add it to your wallet - you’ll need the email. I texted for delivery and my car was waiting for me. Fair price, 10/10 would recommend.

Reply from Parking.com - HYATT CENTRIC PHILADELPHIA
Address was close to our hotel
Address was close to our hotel, Warwick Rittenhouse Square.

Reply from Parking.com - HYATT CENTRIC PHILADELPHIA
If you don’t mind waiting 40 minutes…
The valet ticket has a number to text when you want to pick up the car. It says to be there within 10 minutes or your car will be reparked.
However, 20 minutes later (after I was already waiting at the garage along with 12 other people), I got a message that there was no valet to get my car and to try again later.
It took me almost 40 minutes to finally get my car. It was completely disorganized. I would never park there again.

Reply from Parking.com - HYATT CENTRIC PHILADELPHIA
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