Parking.com - La Fox Reviews 31

TrustScore 3 out of 5

3.0

40 W 999 Keslinger Rd, 60134 Elburn, IL, US


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See what reviewers are saying

Rated 4 out of 5 stars

Would have been a 5 star if there was a way to schedule consecutive days parking. The app doesn’t accept consecutive day for LaFox Metra Parking Area. As a work around you could print individual multi... See more

Rated 1 out of 5 stars

Parking.com canceled my monthly recurring membership with no notice because they merged with another company…Metropolis. Total confusion now about hot to pay for parking which I have to do daily at th... See more

Rated 3 out of 5 stars

The scam app sometimes does not work. Nowhere on website to find number to identify location. A bit challenging to use all if unfamiliar.

Rated 5 out of 5 stars

I was able to park close to the entrance by a light so when we got home it felt safe even though it was dark.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 40 W 999 Keslinger Rd, 60134, Elburn, IL, United States

  • (773)714-9262

3.0

Average

TrustScore 3 out of 5

31 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

flawless

I needed a spot close to a hotel in downtown Chicago and Parking.com delivered. It was literally across the street and for a price that was very competitive. Its two day fee equaled what the hotel overnight parking was charging for 1 nite. The in and out was simple, QR code worked perfectly, spots available. Very well done, I will be using this again

July 26, 2022
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Reply from Parking.com - La Fox

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Site is annoying and not really well…

Site is annoying and not really well designed

April 5, 2022
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Reply from Parking.com - La Fox

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Rated 1 out of 5 stars

Terrible user experience

Terrible user experience. The app failed to allow me to pay and the scroll bar for the time allowance scrolls with the page which makes for a terrible time trying to get the value you want

April 3, 2022
Rated 1 out of 5 stars

Holy hell this is the worst app I’ve…

Holy hell this is the worst app I’ve used for parking. Good luck to any commuters who have to deal with this in any form of frequency.

March 19, 2022
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Reply from Parking.com - La Fox

Thank you for your review. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

The app is impossible

The app is impossible. It takes so long to try and get it to work. Then you can't add a day onto the parking until after midnight. Waste of time.

March 14, 2022
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Reply from Parking.com - La Fox

Thank you for your review. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

This is not an intuitive app

This is not an intuitive app. We had trouble going back in and trying to change the license plate number on our car. The old app that Metra used for the train station, ParkMobile, was much more user friendly.

October 17, 2021
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Reply from Parking.com - La Fox

Thank you for your review. We have brought this to the attention of the local management team.

Rated 2 out of 5 stars

At the La Fox Metra station

At the La Fox Metra station it say full day parking is $1.50 after scanning the QR code and purchasing parking the app says parking is $2.16. This makes no sense. Not to mention I even emailed Parking.com about it but never received a reply. Also, the app kept saying no parking spaces available when the lot was empty.

October 14, 2021
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Reply from Parking.com - La Fox

Thank you for your review, Ken. We have brought this to the attention of the local management team.

Rated 4 out of 5 stars

The parking experience was great but…

The parking experience was great but the website is hard to navigate to set up an account.

October 11, 2021
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Reply from Parking.com - La Fox

Thank you for your review, Thomas. We have brought this to the attention of the local management team.

Rated 1 out of 5 stars

Horrible

Horrible app that didnt work for 20 minutes

September 11, 2021
Parking.com - La Fox logo

Reply from Parking.com - La Fox

Thank you for your review. We are very sorry for the app issues. We have brought this to the attention of the local management team.

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