When I scanned my ticket by the elevator it said I didn’t owe anything. I went to leave and my ticket would not scan at the gate. I hit the button for assistance and by the time the guy responded and... See more
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The gate opened automatically as I was driving up to the exit. I stopped because I thought I was being "set up" or profiled for an infraction or violation. I received a ticket that would not work. The... See more
I enjoyed my experience. The QR Code is user-friendly.
I have to call three times until my problem was resolved
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
150 Forest Ave., 60301, Oak park, IL, United States
- (708)763-0029
2.5
Poor
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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need to get machines that work right
March 31, 2024
Reply from Parking.com - LAKE & FOREST PARKING
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Pay machines were not working
Pay machines were not working. I had to talk to a service rep, and they made me late for work with all the questions they asked. I had to pay online and got charged a service fee, like it was my fault.
January 30, 2024
The gate opened automatically as I was exiting. As proof, I have a dash cam in my vehicle.
The gate opened automatically as I was driving up to the exit. I stopped because I thought I was being "set up" or profiled for an infraction or violation. I received a ticket that would not work. The remote attendant was absolutely of no help regarding the ticket. I was interrogated by the remote attendant extensively which resulted in missing a deadline for picking up a package. In addition. the signage needs to have clear instructions, be larger and more visible before entering.
December 2, 2023
Less than 60 minutes and they charged me anyway because my ticket wouldn’t scan so I was stuck at the gate. When I scanned my ticket my the…
When I scanned my ticket by the elevator it said I didn’t owe anything. I went to leave and my ticket would not scan at the gate. I hit the button for assistance and by the time the guy responded and I told him what was going on he said he would send me a link for payment. So because the ticket malfunction I ended up having to pay because it took too long to sort out and I went over the 60 minutes I guess. Super frustrating and now I’m afraid to park here again at my follow up appointment.
August 30, 2023
I have to call three times until my…
I have to call three times until my problem was resolved
July 12, 2023
Reply from Parking.com - LAKE & FOREST PARKING
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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