Parking space was close and no issues and liked the ease of paying but didn’t kike that I was charged $30+ for 24 hr period twice but sign says $15 for same period and second that on Friday I’d didnt... See more
Company replied
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See what reviewers are saying
Could only add 11 3/4 hour at a time. NOT ideal when you can't check in until 4:00 pm. Then it took 20+ attempts to add time to your meter. Finally, it wouldn't allow for more than 22.5 hours. So,... See more
There are several ways to get checked into the system apparently. Not being good at tech stuff, I am sure I took the long way, but even I figured it out...and that is saying something. I downloaded th... See more
Company replied
First of all, there was a parking spot to park which is the biggest plus. The app was easy to install and took apple pay. I liked how the app reminds you that you are running out of time and lets you... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1545 Race Street, 45202, Cincinnati, OH, United States
- (513)345-4450
2.6
Poor
199 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Find somewhere else to park for longer than 1/2 day
Could only add 11 3/4 hour at a time.
NOT ideal when you can't check in until 4:00 pm.
Then it took 20+ attempts to add time to your meter.
Finally, it wouldn't allow for more than 22.5 hours. So, when we went to renew our meter at 3:30 am, we again experienced problems 1 & 2 and ultimately had to drive 3 hours home because we couldn't validate more time.
Would NOT recommend leaving your car here if you are planning on parking for longer than 1/2 day.
October 25, 2024
Could not add time to my ticket
Could not add time to my ticket, had to wake up at 4 to do it, could not do it online at all until 4am, overall bad experience
September 29, 2024
Signage error
The sign that had the price was wrong. On the website it charged double what the posted sign said
September 15, 2024
App/website and reservation not working
Touchless process, app and website would not let me and friend book a reservation beyond 10 hrs and when we went to extend reservation it always came up with an error. I called support and the only solution they had was restart my phone and clear my cache/history on my phone. It didn’t work. Would not recommend any parking that uses this app or process.
September 21, 2024
Prices were not what was listed at the…
Prices were not what was listed at the lot. It said $15 for 24 hours but when I paid it was $30.
September 15, 2024
Frustrating
The system wouldn’t let me reserve more than 8 hours of parking and I got a ticket.
September 6, 2024
Price gouging.
September 10, 2024
The site we used had no postings in…
The site we used had no postings in amounts/times. Everytime tried to pay for parking it wouldn't process. Guy that went by T came through, he tried to help us a lot. He called the night supervisor (waste of time). Supervisor kept telling us to take 7 minute walk (3women at minute in unfamiliar area) to park in a garage. We took chance and left car there. I woke up every hour and tried to pay, finally at 7 am it let me pay for 4 hours. We ended up with same problem next night. We won't travel to area again unless we have other place to park.
August 24, 2024
Parking Lot Meter Not Working
The parking lot was well lighted and plenty of available parking spot. We have problems with the parking meter which did not work properly. We had to use the QR Code on the parking lot sign to pay for the parking.
August 23, 2024
Please make paying easier
There are not enough signs to tell u how to pay. Took awhile for me to find it then the system was difficult to use.
August 3, 2024
instruction guide was not enough
instruction guide was not enough
difficult
only like machines
August 3, 2024
Advertised $15 for 24hrs then charged…
Advertised $15 for 24hrs then charged my card $30. Will not reply to wanting refunded. I have photos of the signs posted all over the lot advising the supposed prices.
July 28, 2024
New User Experience
First of all, there was a parking spot to park which is the biggest plus. The app was easy to install and took apple pay. I liked how the app reminds you that you are running out of time and lets you easily buy additional time, so you don't get a ticket.
July 6, 2024
Easy to use!
Ease of use and the app works great. Plus plenty of reminders of your parking time expiring. Also I felt it was affordable for the parking space provided.
June 29, 2024
Close to FC stadium but there is such a…
Close to FC stadium but there is such a lack of parking that people have to illegally park wherever they find a space.
June 29, 2024
Reply from Parking.com - LIBERTY & RACE LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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