Parking.com - LONG STREET GARAGE Reviews 41

TrustScore 4 out of 5

4.1

60 E. Long St, 43215 Columbus, OH, US


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Rated 4 out of 5 stars

Long St. garage makes parking downtown very affordable. Upgrading the garage with cameras and the Parking app made it more efficient. You don't have to feed the kiosk or sit at the kiosk beyond 5 seco... See more

Company replied

Rated 5 out of 5 stars

I haven't worked in downtown Columbus since 2014 and the ease of parking at the Long St garage is as simplified as I could imagine. The ease of entry & exit is AMAZING. Only hiccup I've had is I tried... See more

Rated 1 out of 5 stars

The first two days everything worked as it should on the third day it made me pay a second time before would let me leave the garage. Not sure I will use this again terribly unhelpful customer custome... See more

Rated 1 out of 5 stars

The listed price is not what I’m being charged. The sign clearly states that if you are in before 9:00 am parking is $5. Since the update I have been being charged an additional $.99. While the pa... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.1

Great

TrustScore 4 out of 5

41 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great app!

Pricing was fair, and it was nice to have different options. Signing up for a spot was very easy, and the process was simple. I will be using Parking.com again in the future.

April 13, 2025
Rated 5 out of 5 stars

Returning to downtown working after 13 yrs

I haven't worked in downtown Columbus since 2014 and the ease of parking at the Long St garage is as simplified as I could imagine. The ease of entry & exit is AMAZING. Only hiccup I've had is I tried to setup an account using the option when exiting and the link/button doesn't work so I have to enter my tag info daily, but it's not a hard or time consuming.

March 4, 2025
Rated 5 out of 5 stars

Loved being able to drive right in and…

Loved being able to drive right in and right out and no interaction needed or hassle of tickets or payments at the entrance or exit. The system seemed to work great! I highly recommend it, especially since I am not familiar with the city and it's parking rules and traffic regulations.

February 20, 2025
Rated 1 out of 5 stars

Frustrated.

The first two days everything worked as it should on the third day it made me pay a second time before would let me leave the garage. Not sure I will use this again terribly unhelpful customer customer service.

November 3, 2024
Rated 5 out of 5 stars

Parking 9/17-9/18

Affordable rate, ease of getting in and out. I used the QR Code in the garage which I am normally not a big fan of. After entering some pretty simple information this was a painless operation.

September 17, 2024

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