Long St. garage makes parking downtown very affordable. Upgrading the garage with cameras and the Parking app made it more efficient. You don't have to feed the kiosk or sit at the kiosk beyond 5 seco... See more
Company replied
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Long St. garage makes parking downtown very affordable. Upgrading the garage with cameras and the Parking app made it more efficient. You don't have to feed the kiosk or sit at the kiosk beyond 5 seco... See more
Company replied
I haven't worked in downtown Columbus since 2014 and the ease of parking at the Long St garage is as simplified as I could imagine. The ease of entry & exit is AMAZING. Only hiccup I've had is I tried... See more
The first two days everything worked as it should on the third day it made me pay a second time before would let me leave the garage. Not sure I will use this again terribly unhelpful customer custome... See more
The listed price is not what I’m being charged. The sign clearly states that if you are in before 9:00 am parking is $5. Since the update I have been being charged an additional $.99. While the pa... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
60 E. Long St, 43215, Columbus, OH, United States
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Pricing was fair, and it was nice to have different options. Signing up for a spot was very easy, and the process was simple. I will be using Parking.com again in the future.
I haven't worked in downtown Columbus since 2014 and the ease of parking at the Long St garage is as simplified as I could imagine. The ease of entry & exit is AMAZING. Only hiccup I've had is I tried to setup an account using the option when exiting and the link/button doesn't work so I have to enter my tag info daily, but it's not a hard or time consuming.
Loved being able to drive right in and right out and no interaction needed or hassle of tickets or payments at the entrance or exit. The system seemed to work great! I highly recommend it, especially since I am not familiar with the city and it's parking rules and traffic regulations.
The first two days everything worked as it should on the third day it made me pay a second time before would let me leave the garage. Not sure I will use this again terribly unhelpful customer customer service.
Close to hotel, convenient, no hassle and safe...plus the price was super reasonable. I will definitely park there again!
Affordable rate, ease of getting in and out. I used the QR Code in the garage which I am normally not a big fan of. After entering some pretty simple information this was a painless operation.

Reply from Parking.com - LONG STREET GARAGE
For some reason the payment system would not accept my primary Visa credit card. I had no problem using the card elsewhere. Once we figured out to use a different card, things went much more seamlessly. The system works well for repeat users
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