The ceiling was very low and the cars didn't all fit into the small spaces easily. Luckily we got the twilight special otherwise the parking fee was outrageous. The garage needed paint. The garage... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The ceiling was very low and the cars didn't all fit into the small spaces easily. Luckily we got the twilight special otherwise the parking fee was outrageous. The garage needed paint. The garage... See more
Company replied
This app was a very convenient way to pay for parking.
Paid with Apple Pay & after Apple Pay processes, there’s a second “confirm” button in system you have to click. I thought the transaction went through but ended up with a $50 ticket because of this te... See more
Paying was pretty straight forward. I appreciated how they had huge QR codes to make paying easy.
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
1199 E OAKWOOD BLVD, 60653, CHICAGO, IL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The app is very poorly made. I always spend about 10 minutes to finish a transaction.
I accidentally put in the wrong license plate and had to pay for it. So I paid twice so I could put in my actual license plate and there is no way to ask for a refund.
Paid with Apple Pay & after Apple Pay processes, there’s a second “confirm” button in system you have to click. I thought the transaction went through but ended up with a $50 ticket because of this terrible and unclear user experience
I have got a ticket because I parked in non parking space although there is no sign to sow that

Reply from Parking.com - LOT AT 39TH STREET
Paying was pretty straight forward. I appreciated how they had huge QR codes to make paying easy.

Reply from Parking.com - LOT AT 39TH STREET
It’s so hard to log in to pay your meter after the time ran out. And if you have an account and your meter runs out, it’s hard to pay for another session because then you don’t know what the code is for your spot.

Reply from Parking.com - LOT AT 39TH STREET
The ceiling was very low and the cars didn't all fit into the small spaces easily. Luckily we got the twilight special otherwise the parking fee was outrageous. The garage needed paint. The garage area was dirty.

Reply from Parking.com - LOT AT 39TH STREET
The online convenience was great and I didn’t get a ticket even though no slip was displayed in my windshield. Well done

Reply from Parking.com - LOT AT 39TH STREET
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.