Parking.com - MARKS GARAGE Reviews 25

TrustScore 3.5 out of 5

3.4

22 S. Pauahi Street, 96815 HONOLULU, HI, US


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See what reviewers are saying

Rated 3 out of 5 stars

Mark’s garage is very old and dingy with a strange layout and very small parking spaces. It also does not have an elevator and two few handicap stalls are available. On the plus side, the attendant wa... See more

Rated 5 out of 5 stars

Parking attendant was most helpful. It would be better to go back to paying directly with credit card instead of via a QR code. Technology is good, but not for everyone. Installing an elevator woul... See more

Rated 1 out of 5 stars

This new system is a complete disaster. The whole thing is supposed to be mobile friendly, but it doesn't take mobile payments (e.g. Google Pay) and you can't use your phone's ability to wire... See more

Rated 5 out of 5 stars

Parking was easy. A little pricey at $10.00 but better safe than sorry. To check-in and check-out is easy, just follow the instructions! If you don’t follow the instructions then you’ll hold up everyo... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 22 S. Pauahi Street, 96815, HONOLULU, HI, United States

  • (808)545-8184

3.4

Average

TrustScore 3.5 out of 5

25 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Facility parking garage

The parking facility is filthy. There’s bird droppings everywhere. Someone thru up in the stairwell many months ago and never cleaned, there is no elevator for 4 stories of parking so you need to use this stairwell

September 29, 2023
Rated 5 out of 5 stars

Parking was easy

Parking was easy. A little pricey at $10.00 but better safe than sorry. To check-in and check-out is easy, just follow the instructions! If you don’t follow the instructions then you’ll hold up everyone who is exiting the garage.

September 30, 2023
Parking.com - MARKS GARAGE logo

Reply from Parking.com - MARKS GARAGE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great!

It was new to me but once the attendant explained it, it was great!

September 9, 2023
Parking.com - MARKS GARAGE logo

Reply from Parking.com - MARKS GARAGE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Not Intuitive

Getting in and out are not intuitive, and neither is the app. 90 minutes before showtime, the line going into the structure was long and slow only because people were struggling to figure out how to make the system work with their phones. Once inside, there was ample parking and no delay. The ONLY place there was congestion was at the entrance, and the failure of one driver to make it work stopped everyone behind him. On the way out, there was an attendant making sure that it all went well, but there was nobody at the entrance, and the intercom wasn't helpful to the guy ahead of me. Just let us take the ticket and then allow us to pay for the ticket on an app. The barcode should be on the ticket, not a sign at the gate. This system may work at a place like a clinic but not a place with hundreds of cars blocking the street, waiting to get in.

September 9, 2023
Parking.com - MARKS GARAGE logo

Reply from Parking.com - MARKS GARAGE

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to do

Easy to do . No problem

August 26, 2023
Parking.com - MARKS GARAGE logo

Reply from Parking.com - MARKS GARAGE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

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