Very confusing to add license plate after making reservation. Had to call customer service, my reservation couldn’t be found but eventually was able to add it. Get to parking garage, no place to sca... See more
Company replied
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See what reviewers are saying
The GPay feature didn't work correctly and I had to manually enter my card information. I didn't enjoy standing in an empty lot at night trying to sort that out. I've used that feature before on your... See more
Company replied
I disliked only having the option of 2 or 8 hours. I wish there was more flexibility since I felt like I was wasting my money just to extend it for another hour. It makes me not want to come back to t... See more
Company replied
Walked out to a ticket on our windshield after the show, even though we had pre-paid and done all that was asked of us. It was easy to get the parking pass in their system, which was nice. The t... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1011 Hamilton St, 28206, Charlotte, NC, United States
- (202)993-1376
3.2
Average
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good A+++++
April 26, 2025
Purchased a daily parking pass online…
Purchased a daily parking pass online for a live concert at The Fillmore Charlotte. It was convenient and the pricing was reasonable.
November 2, 2024
Reply from Parking.com - MUSIC 5
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Why am I being asked to give a review…
Why am I being asked to give a review about a parking spot
June 15, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Got a ticket because the license plate…
Got a ticket because the license plate was not read correctly. Not only did I have to pay for parking but got a $75 ticket. When asked about the ticket the clerk said there is nothing she could do, use code to dispute. I certainly did dispute showed receipts three days later still no response. It's a total ripoff with no thinking put into reading the license plate. I will not stop until I get this ticket removed. Ruined a perfectly good night.
June 15, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Very confusing to add license plate…
Very confusing to add license plate after making reservation. Had to call customer service, my reservation couldn’t be found but eventually was able to add it.
Get to parking garage, no place to scan issued QR code. Found parking lot attendant across street from garage entrance, clearly SP+ parking attendants. They indicated no need to scan QR code. Hell anyone could have parked in there.
June 14, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Pretty easy
June 15, 2024
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Awesome !!!!!
May 12, 2024
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Good spot to park at and pee out 12 beers Before the concert
Good parking spots, parked on 3rd floor was mostly empty good pee spots all over too 👍
May 12, 2024
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
It was really easy to book online & not…
It was really easy to book online & not have to worry about it once we were there.
May 8, 2024
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Easy and quick to use
April 21, 2024
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Received a parking ticket from another…
Received a parking ticket from another organization despite paying for parking with this one. You need a better way to communicate to those checking for parking.
April 18, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I was only there for one hour but it…
I was only there for one hour but it said I was there seven hours.
April 19, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Parking used to be free
Parking used to be free. Dislike having to use phone to pay for parking
April 9, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The program was very easy to maneuver…
The program was very easy to maneuver for someone who is young and used to a smart phone. The elderly; however, would be very confused. I wasn’t happy about the rate for parking in the area where I was but I’m sure you don’t dictate that factor.
March 30, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I scanned the QR code and still received a ticket!
I scanned the QR code, paid and upon returning to my vehicle, I received a $75.00 parking violation!
March 30, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Moved over parking spot and got a…
Moved over parking spot and got a ticket even though I had paid already
March 18, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
was a difficult experience hotel didn’t…
was a difficult experience hotel didn’t inform us that they did not own the parking lot causing us to pay $50 and get $25 back after the trip for insurance… Crazy
March 25, 2024
Reply from Parking.com - MUSIC 5
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Easy to use system to park
March 15, 2024
Reply from Parking.com - MUSIC 5
That's great to hear! Thanks for your review.
Thanks,
Parking.com
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