the machine wouldn't read my card. It was embarrassing! I had to contact them and give them information so I could pay online. It is understandable but when I finally did get to leave I received 2... See more
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Thought would be good to buy parking in advance, but did not work out well. Only after purchasing did I get email that under "How to use pass" did I see that it said "N/A". Called for instructions... See more
Company replied
charged me .99 for not even being there for an free hour. because I lost a ticket.
Parking attendant didn't know anything about the parking pass
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
449 West 100 South, 84101, Salt Lake City, UT, United States
- (801)456-7275
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charged me .99 for not even being there…
charged me .99 for not even being there for an free hour. because I lost a ticket.
I did not have a credit card with me
I did not have a credit card with me; I had a debit card, and the machine would not take it. I had to walk back to the BLM building and find a friend, but they only had a debit card. So I rang the buzzer and a kind person answered and said I could use my phone. But my phone was not with me, and I had to get my phone. I could have paid with cash, but that isn't possible anymore. I hate the program. What if I didn't have my phone? Does everyone on the planet have a phone? No. And on the street, it's no better. You have to have some app that reads street codes. If I didn't have to go downtown I wouldn't.
the machine wouldn't read my card
the machine wouldn't read my card. It was embarrassing! I had to contact them and give them information so I could pay online. It is understandable but when I finally did get to leave I received 2 notifications while driving home within 30 minutes. A little patience would have been appreciated, tell I got home and out of my car to make my $2.99 payment would have been nice.
Ticket wouldn't scan
Ticket wouldn't scan. Had to call in and have everyone behind me wait.

Reply from Parking.com - NORTH GARAGE 2
We were charged for parking even though…
We were charged for parking even though parking in Salt Lake City is free on Sundays.
Thought would be good to buy parking in…
Thought would be good to buy parking in advance, but did not work out well. Only after purchasing did I get email that under "How to use pass" did I see that it said "N/A". Called for instructions and got bad information. Then, leaving the parking lot the gates were up and parking was free for all - except those who paid in advance.

Reply from Parking.com - NORTH GARAGE 2
I pre-paid for parking for a concert
I pre-paid for parking for a concert, called the phone number on the printout and was told all I needed to do was press help when it was time to exit and input the purchase #.
After the event upon exiting The parking was free-I feel taken advantage of for calling and verifying the purchase-no one told me the parking lot as free they took my money anyway.

Reply from Parking.com - NORTH GARAGE 2
Parking attendant didn't know anything…
Parking attendant didn't know anything about the parking pass

Reply from Parking.com - NORTH GARAGE 2
I ended up having to pay at the exit…
I ended up having to pay at the exit door even though I already paid online. Scammed me for 15 bucks. What a waste.
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