Scanned QR code completed purchase online but could not get ticket to print from kiosk with purchase order number. Had to make second purchase from kiosk to get ticket to print to place in windshield.... See more
Company replied
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App says one thing and the sign says something else for the same price it was confusing
Company replied
The lot was pretty enter and exit. The kiosks was not as easy or quick to use. It would not be safe after dark to have cash or cards displayed.
Company replied
We parked here for our cruise on August 29th. Everyone was friendly and helpful getting us all to the port. We had an issue on our cruise and were delayed returning. Everyone was so helpful and made s... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
208 Kempner St., 77550, GALVESTON, TX, United States
- (409)750-9133
3.0
Average
34 reviews
Hasn’t replied to negative reviews
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We walked up and followed instructions…
We walked up and followed instructions by using our cell phone. It was confusing because other people that paid with the machine got a ticket to put in the window but we did not. We were worried that we didn’t have one and could be towed because that was unclear that we didn’t need one. Also it asked how much time we needed and then charged us. Had to pay the same amount for one hour extension that we did for two hour initial choice. Would be nice to get a estimate of cost based on how many hours as we would have chosen a longer initial time than paying more to extend. Machine and sign were very clean and well maintained. Parking lot looked welcoming and was conveniently located
July 5, 2022
Reply from Parking.com - OGS LOT
Hi, Melissa - thanks for taking time to write us a review. We greatly appreciate the insight into your experience.
Thanks,
Parking.com
The general idea with the app is good…
The general idea with the app is good but just for future reference you need to modify and change your app just a little bit because it is not very streamlined nor is it user friendly. I am fluent in computers and apps and technology and I struggle just a little bit with your app to make it work correctly. If you resolve those problems you'll have a winner at that point.
but until you simplify and streamline to make it more user-friendly it will continue to be a hassle.
May 29, 2022
Reply from Parking.com - OGS LOT
Hi, Larry - thanks for your review! We appreciate your feedback.
Thanks,
Parking.com
Reply from Parking.com - OGS LOT
Hi, Kari. Thanks for your review! We appreciate your feedback.
Thanks,
Parking.com
Very confusing instructions at site.
May 11, 2022
Reply from Parking.com - OGS LOT
Hi, Jon. Thank you for your review. We're sorry you had a negative experience during your stay with us. We'd like to hear more about how we can improve. Can you email us at RMMSouth@spplus.com?
Thanks!
- Parking.com
There was ample space to park as we got…
There was ample space to park as we got there after 7:00pm.
It was well lit and we felt safe.
January 11, 2022
Reply from Parking.com - OGS LOT
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Great experience and easy to use
October 29, 2021
We parked here for our cruise on August…
We parked here for our cruise on August 29th. Everyone was friendly and helpful getting us all to the port. We had an issue on our cruise and were delayed returning. Everyone was so helpful and made sure everything was taken care of until we were able to get back and pick up our car. They will be our go to place when we sail out of Galveston.
September 11, 2021
Pretty sure I'm the only one that paid.
August 18, 2021
We had to pay twice because when we…
We had to pay twice because when we payed the first time on mobile, the ticket did not print out to put on our car. If we did not have a physical ticket, my car would have been towed. $30 for 3 hours.
August 13, 2021
For a day charge was 30.00 and we…
For a day charge was 30.00 and we weren’t even there 2 hours. We think it’s unfair to charge that much.
July 26, 2021
It was horrible I still got a ticket…
It was horrible I still got a ticket even after I paid
July 19, 2021
Need to accept ApplePay.
July 4, 2021
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