Parking.com - ONE EAST SCOTT Reviews 17

TrustScore 3.5 out of 5

3.4

1221 North State, 60610 Chicago, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

App doesn’t retain the data after time expires. What happens when you are late? Horrible. The site ran out of print tickets. The help desk seemed to be located in another country. They were giving... See more

Rated 5 out of 5 stars

Dani responds immediately and is very helpful. I'm a monthly parker and my daughter needed a few nights for her car recently. He responded quickly and helped make it happen - at a reduced rate too!!... See more

Company replied

Rated 1 out of 5 stars

Very bad system,you’ll arrive at a city at 10000 km with rent a car and its necessary to know the plate and PRINT the bookin, not possible show in movil phone. 58€ for nothing

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.4

Average

TrustScore 3.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The parking part was fine but then we…

The parking part was fine but then we were charged $42.50 for parking a week later when we weren't there. we did contact them and they refunded it. just strange why we were charged.

April 22, 2024
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

Difficult to use

Difficult to use. QR code not initially read by my phone. This caused a 5-minute delay at the gate. Unacceptable, And no way to pay with a credit or debit card at this parking lot. Not good.

April 19, 2024
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Dani was very helpful in walking me…

Dani was very helpful in walking me through the website for parking and provided troubleshooting assistance for my specific needs. Was easy to park. Thanks!

March 29, 2024
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Poorly designed. Not thought out. Not user friendly. …

App doesn’t retain the data after time expires. What happens when you are late? Horrible.

The site ran out of print tickets. The help desk seemed to be located in another country. They were giving me instructions for pushing buttons and procedures that did not correlate to the kiosk at One East Scott.

February 28, 2024
Rated 3 out of 5 stars

Need to be able to use your phone to…

Need to be able to use your phone to scan in the parking pass QR CODE, not have to print off the QR code only way to get in

January 27, 2024
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Dani responds immediately and is very helpful!

Dani responds immediately and is very helpful. I'm a monthly parker and my daughter needed a few nights for her car recently. He responded quickly and helped make it happen - at a reduced rate too!!

January 12, 2024
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Very bad system,you’ll arrive at a city…

Very bad system,you’ll arrive at a city at 10000 km with rent a car and its necessary to know the plate and PRINT the bookin, not possible show in movil phone. 58€ for nothing

November 30, 2023
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

I forgot my ticket inside the car

The experience with this company, at least in the parking that I used was really good, even I forgot to take with me my receipt with the QR code and they are really easy to call in the same parking and they verified me as a costumer and help me to get to the parking. The only bad thing for me is the spacing between cars, it's really to short for me and my experience parking cars....

August 3, 2023
Parking.com - ONE EAST SCOTT logo

Reply from Parking.com - ONE EAST SCOTT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I am so disappointed of this parking…

I am so disappointed of this parking service - I booked in advance and paid 90$. The next day, when we tried to go out, the machine did not recognize our scancode and we had to pay an additional 45$ (for which we already paid 90$). There was no one that could help us and we ended with 115$ of parking fees for not even 2 days and no one to reimburse us. I won't recommend at all!

April 18, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look