Parking.com - (P) CLIPPERSHIP PUBLIC PARKINGReviews 

13
TrustScore 2.5 out of 5

2.3

2 lewis st, 2128 Boston, MA, US


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Rated 3 out of 5 stars

The facility was easy to get in and out, and was very convenient to my destination. On the other hand, the price was not what I expected: I expected, after arriving after 6:00 pm on Friday and leavi... See more

Company replied

Rated 3 out of 5 stars

The first time I park, it was very good, however when I wanted to park the next day, it did not allow me to choose my hours , it rather asked me to pay the full daily rate, and since I only wanted to... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.3

All reviews

(13)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT PARK HERE

Clippership Public Parking in East Boston (run by Metropolis.io) charged me --- $380 --- for one overnight stay. They also tacked on an extra service fee, despite the website for this location clearly stating that "Rates include service fees".

Conveniently, they don't tell you in their signage, on their website, or app, that they will charge you the full day rate for any amount of time. Park for 30 minutes? You'll pay the maximum for that time period.

I've been stuck in an email thread with Metropolis customer support for almost a week now. According to their rep, Clippership charged me for FIVE full 6-hour periods in a 20-hour timeframe, which they think is perfectly OK.

Seriously, park anywhere else.

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

We had a terrible time trying to leave

We had a terrible time trying to leave. People tried to help us had to finally call someone to walk down for help
Never again! Terrible system

May 26, 2024
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello Gretchen,

Thank you for taking the time to write this review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

Convenient, but pricing unclear

The facility was easy to get in and out, and was very convenient to my destination. On the other hand, the price was not what I expected: I expected, after arriving after 6:00 pm on Friday and leaving mid-afternoon Sunday, to pay the $40.00 weekend rate, and not the $55.00 daily rate for two days.

April 28, 2024
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello Richard,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your stay with us. We have shared your feedback regarding the price with the local management team for review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very quick and easy!!

April 21, 2024
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hi Kristin,

Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

False Advertising

The sign said 10 dollars for the first 3 hours. I left before the 3 hours was up and was charged 20 dollars.

January 29, 2024
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello,

Thank you for your review. We appreciate your feedback and we're sorry for your negative experience during your stay with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

The signage was unclear as to cost &…

The signage was unclear as to cost & process.

December 3, 2023
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hi Dean,

Thank you for your review. We appreciate your feedback and have shared this with the local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello,

Thank you for taking the time to write this review. We appreciate your feedback & we're sorry for your negative experience with us. We have shared this with the local management team for review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I would give you no stars if I could

I would give you no stars if I could. The automated process charged me twice as much as the signage said it would. The process also took 15 minutes to get out of the garage! The person in charge of implementing this solution as well as the person that green lighted it's deployment should both be fired! "The jerk-store called, they're running out of you!"

December 2, 2023
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello,

Thank you for taking the time to write this review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and convenient

November 17, 2023
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello,

Thank you for your review. We're glad you enjoyed your experience with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

How do you charge people and then there…

How do you charge people and then there are no spots available. Your lot in east Boston is the worst.

August 20, 2023
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hello,

Thank you for your review. We apologize for your negative experience during your stay with us and we appreciate your feedback. We have shared this with the local management team for their review and will reach out to you directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

Mixed experience

The first time I park, it was very good, however when I wanted to park the next day, it did not allow me to choose my hours , it rather asked me to pay the full daily rate, and since I only wanted to park for 3 hours, I decided to use another spot to park

July 24, 2023
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hi Klaus,

Thank you for taking the time to write this review. We appreciate your feedback & we have shared this with the local management team for their review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great parking

Convenient, good pricing, clean garage

July 22, 2023
Parking.com - (P) CLIPPERSHIP PUBLIC PARKING logo

Reply from Parking.com - (P) CLIPPERSHIP PUBLIC PARKING

Hi Ryan,

Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!

Thank you,
Parking.com

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