Parking.com - (P) HARVEST LOFTS Reviews 46

TrustScore 3.5 out of 5

3.5

1112 S. Harwood, 75201 Dallas, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company is robbing the public. I was there for exactly 2 hours, left at exactly the 2 hour mark, and was charged for parking when the posted sign at the entrance says 2 hours free. Princess B. At... See more

Rated 3 out of 5 stars

The man working the booth at bottom of elevators was really rude. For no apparent reason too. I don’t really know what his purpose was because he wasn’t security or anything and he was rude to every... See more

Company replied

Rated 3 out of 5 stars

Website was simple and easy to use, but I assumed that I would pay upon leaving only to see that customers must pre-pay for parking when they arrive, with the option to extend their time if they u... See more

Company replied

Rated 5 out of 5 stars

Using Parking.com, the garage was convenient to events. Parking was reasonably priced. The garage was clean and guarded. Paying by qrcode was easy. I liked the message on the cell phone when my time... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.5

Average

TrustScore 3.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is robbing the public

This company is robbing the public. I was there for exactly 2 hours, left at exactly the 2 hour mark, and was charged for parking when the posted sign at the entrance says 2 hours free. Princess B. At their customer service answered my email and said this parking garage allows 1 hour 45 minutes free, not 2 hours, which is contrary to the posted sign. You cannot rob the public like this. They have even assessed me a $25 late fee. I’m not in the wrong here.

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

I have been a resident at the apartments where this garage is located for over 2 years and have not had any issues, except for when I need to contact anyone at SP Plus Parking or Parking.com. When it comes to issuing tickets/citations, they are on point in getting them out to you fast. But if you ever need to speak to someone regarding an error or the need to register a vehicle, be prepared to wait and never get anyone's assistance. I have also asked other residents about their experience in registering a vehicle and their experience is identical to mine in that it has taken weeks to receive a response. Terrible response times and customer care. Awful!

August 9, 2024
Rated 1 out of 5 stars

Was charged $18 for parking at the…

Was charged $18 for parking at the Dallas Farmers Market garage when I was only there for a little over an hour. The sign and app said the first 2 hours are free and I have yet to get a hold of anyone for a refund. Be careful if you're parking at the Farmers Market or just do your best to avoid using the garage.

July 28, 2024
Rated 1 out of 5 stars

Imy toll tag was automatically charged…

Imy toll tag was automatically charged even though I went to a ticket only booth to pull a ticket. With a ticket my parking would have been comped by the hotel where the conference was at.

May 29, 2024
Parking.com - (P) HARVEST LOFTS logo

Reply from Parking.com - (P) HARVEST LOFTS

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. I shouldn’t never been charged. Called to get a refund and got an email about a refund but. Ever got the refund. Customer service phone number has the WORST customer service!!!

May 26, 2024
Parking.com - (P) HARVEST LOFTS logo

Reply from Parking.com - (P) HARVEST LOFTS

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy

Signs for parking were easy to follow and instructions were straight forward

May 12, 2024
Parking.com - (P) HARVEST LOFTS logo

Reply from Parking.com - (P) HARVEST LOFTS

That's great to hear! Thanks for your review.

Thanks,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look