The options were not very clear and I ended up paying for 1 day instead of 3hrs. It was also difficult to have to walk all the way back to my car for the license plate number, I would suggest putting... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is the first time using your parking site. I am 75 years old and have an iPhone and had to find a young person to help me through putting information into my phone. Took her telling me exactly wha... See more
The app was difficult to use because kept throwing error messages and requiring me to start the registration and pay process over, about 14 attempts were necessary. I parked at 6pm, and it worked at a... See more
Company replied
Great experience for early parking before the attendant arrives. Little hard to see the instructions and QR code as it was behind something...tree?
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
101 Colorado Ave, 80903, Colorado Springs, CO, United States
- (719)635-4715
3.5
Average
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great parking experience!
February 12, 2022
Reply from Parking.com - SUN PLAZA
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
2 prices
In the parking lot I (reluctantly) use the QR code scan to pay for parking.
Note: I hate putting my credit card anywhere on the internet.
4 possible Pikes Peak Civic Arts Theater shows appeared with different prices, but the same time duration.
It does not seem fair to charge half price for the same parking duration for 1 show, but double that price for a different show with the some parking duration.
December 25, 2021
Reply from Parking.com - SUN PLAZA
Thank you for the feedback and review. We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
The sign was 15 feet high in the…
The sign was 15 feet high in the parking lot. It was so small, so there was no way to scan the QR code. The website was slow & required too many steps to get to the final payment & confirmation. This review is difficult too. I have to set up a long username, just to leave the review. Oh my.
December 22, 2021
Reply from Parking.com - SUN PLAZA
Sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
We could not find your address
We could not find your address, even google maps and Siri couldn’t get us there. We asked numerous pedestrians and a police officer and nobody knew where your parking lot is. Prepaid $10.00 for nothing, Found parking on the street for half price.Would give 0 stars if I could.
Called the phone number on the website threes or four times-and it immediately
went to a personal voicemail, not a company voicemail.
Would NOT recommend.
November 18, 2021
Reply from Parking.com - SUN PLAZA
Thank you for the feedback. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Reply from Parking.com - SUN PLAZA
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
Easy to access and pay
Easy to access and pay. When I ended up changing plans and didn’t need the parking service they refunded me in less than 2 minutes!
November 12, 2021
Reply from Parking.com - SUN PLAZA
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.