I couldn't find the entrance of The Elle Chicago, 801 S Financial Place, Chicago, IL on September 28th at 2:00 PM despite driving around the building several times. There was no signage marking an ent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like the fact parking area is clean; close enough to my job that I can get some steps in as a part of my cardio workout each day. The cost is very affordable and that in itself is a plus.
It was a pretty simple process to use for parking. However, there was no clock or countdown. We realized that we wouldn't make it out in time, so decided to extend our parking. That was not an option... See more
The location and amenities were exactly as described and the QR codes worked flawlessly.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
801 S Financial Place, 60605, Chicago, IL, United States
- (312)431-2811
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I couldn't find the entrance of The…
I couldn't find the entrance of The Elle Chicago, 801 S Financial Place, Chicago, IL on September 28th at 2:00 PM despite driving around the building several times. There was no signage marking an entrance anywhere. Parking.com screwed me out of $16.80 and I had to get more expensive parking elsewhere. I will stay away from this company in the future.
It was a pretty simple process to use…
It was a pretty simple process to use for parking. However, there was no clock or countdown. We realized that we wouldn't make it out in time, so decided to extend our parking. That was not an option. Instead, we incurred additional charges. The additional charges basically started all over. We paid initially for 3 hours, but when we left 30 minutes after our time, we had to pay for another 2 hour slot. We paid more when we left than when I booked the parking!
It would be better to pay upfront for any additional time that may be needed... or use another app like SpotHero who will allow for extending your time.
Was stuck in garage for 30 minutes…
We were locked out of garage after concert ran late. Then, we were stuck in garage for 30 minutes because of the QR code not working. Granted, I underestimated the time. But those kinks should be worked out since this situation probably arises a lot.

Reply from Parking.com - THE ELLE CHICAGO
I like the fact parking area is clean
I like the fact parking area is clean; close enough to my job that I can get some steps in as a part of my cardio workout each day. The cost is very affordable and that in itself is a plus.
The location and amenities were exactly…
The location and amenities were exactly as described and the QR codes worked flawlessly.

Reply from Parking.com - THE ELLE CHICAGO

Reply from Parking.com - THE ELLE CHICAGO
Better alternative to spot hero
Better alternative to spot hero! Frictionless experience and lot more options than Spot hero.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







