Parking.com - THE PENNSYLVANIAN - UPPER LOT Reviews 69

TrustScore 3.5 out of 5

3.5

1100 Liberty Ave., 15222 Pittsburgh, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I wouldn't say I like being forced to comment- whoever is leading your NPS department should know better. I am keeping you at five stars, but again the forced comment to submit is bush league.

Rated 2 out of 5 stars

Poor experience. I set up an account and it didn’t keep any of the info from the first time I parked. Had to re-enter all my info and when I tried to park again it kept giving me an error message when... See more

Rated 1 out of 5 stars

Very pricey, was visiting a friend who lives in the Pennsylvanian and was shocked to see $8.50 an hr charge. Outrageous price to charge. There should be visitor parking for residents. Additionally t... See more

Company replied

Rated 5 out of 5 stars

Very easy to complete this process with a credit card. Greatly appreciated the reminder that time was expiring soon, easy to add time and not go back to the parking spot!!!!


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1100 Liberty Ave., 15222, Pittsburgh, PA, United States

  • (844)472-7577

3.5

Average

TrustScore 3.5 out of 5

69 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor experience

Poor experience. I set up an account and it didn’t keep any of the info from the first time I parked. Had to re-enter all my info and when I tried to park again it kept giving me an error message when I entered the same license plate.

August 19, 2024
Rated 5 out of 5 stars

Xxxxxxxxxxxx

I wouldn't say I like being forced to comment- whoever is leading your NPS department should know better. I am keeping you at five stars, but again the forced comment to submit is bush league.

July 19, 2024
Rated 1 out of 5 stars

......

Small.spot hard to pay for parking.design is not comfortable

July 19, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Very pricey and subpar app compared to others

Very pricey, was visiting a friend who lives in the Pennsylvanian and was shocked to see $8.50 an hr charge. Outrageous price to charge. There should be visitor parking for residents. Additionally there was no option to extend that I could easily find. I got notice the parking expired but no option to add time. I live in Miami area and the parking apps down here are much more user friendly, more economically priced. Shame that it’s cheaper to park down the street and walk over to visit someone.

June 28, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Convenient but just don’t run into an issue

I got charged for several days when I only selected one. I reached out to customer service and no one has reached back.

May 9, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Need better parking attendants

I have received 3 tickets even though I paid. The tickets are issued for the incorrect license plate. The incorrect plate number is even listed on the ticket. I have had to dispute them all and show proof of the paid parking transaction. You need better employees to correctly identify and enter license plates…it cant be that hard to get it right!

May 6, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was so easy to sign up and pay for…

It was so easy to sign up and pay for exactly the amount of time we needed. The parking lot was well lit and very safe.

April 25, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

very convenient

very convenient, the instruction to ignore the BUSSES ONLY sign was a little off puting at first

April 1, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Ease and use of app

Ease of app,

April 2, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking.com Site

Easy to use site to set up your parking.

March 21, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy in and out.

Easy in and out.

March 19, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very user friendly

Very user friendly, efficient

March 7, 2024
Parking.com - THE PENNSYLVANIAN - UPPER LOT logo

Reply from Parking.com - THE PENNSYLVANIAN - UPPER LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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