Parking.com - TREMONT Reviews 222

TrustScore 3.5 out of 5

3.3

1313 Tremont street, 80202 Denver, CO, US


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See what reviewers are saying

Rated 1 out of 5 stars

I spent about 45 minutes trying to figure out how to operate. Most of the payment booths were not working. Sings are not there and most of the spaces are not clear on where to park. The app is no... See more

Rated 5 out of 5 stars

I like that I could pay for additional days after I had already been there. Just half a block away from my hotel, very convenient

Rated 1 out of 5 stars

Thought it was kind of ridiculous to pay so much for a spot in some sketchy alleyway. Plus, the lot said that there was a $15 maximum and I'm not sure why my spot ended up costing me $25.

Rated 5 out of 5 stars

Actually, it was kind of a mess. because i had previously parked there and had an account, the website didn't ask me for my license plate numbers. Then i did it again with the plate numbers and paid t... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1313 Tremont street, 80202, Denver, CO, United States

  • (303)629-6859

3.3

Average

TrustScore 3.5 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

good customer service

Actually, it was kind of a mess. because i had previously parked there and had an account, the website didn't ask me for my license plate numbers. Then i did it again with the plate numbers and paid twice. Confusing system, especially at night after long trip. But I give 5 stars because customer support was very good and credited my overpayment.

September 30, 2023
Parking.com - TREMONT logo

Reply from Parking.com - TREMONT

Thank you for the review and feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - TREMONT logo

Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

You made it so easy to park

You made it so easy to park, pay and play! No worries about the area and the come and go feature was great!

August 17, 2023
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Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

There’s no room park

There’s no room park ! Horrible

August 19, 2023
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Reply from Parking.com - TREMONT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Too expensive!

August 11, 2023
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Reply from Parking.com - TREMONT

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use

Easy to use, reasonable rates.

August 13, 2023
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Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use.

It was easy to find parking.

August 3, 2023
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Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Simplicity.

August 3, 2023
Parking.com - TREMONT logo

Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Super easy to pay online and I knew my…

Super easy to pay online and I knew my car was safe in the lot without worrying about it getting towed!

July 28, 2023
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Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parked and paid

App was easy to download and use, even let me know how much time was left and if I wanted to add time. Parked, paid and left in no time at all, great app.

June 30, 2023
Parking.com - TREMONT logo

Reply from Parking.com - TREMONT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy entrance and exit to lot

Easy entrance and exit to lot. The only issue i experience was having paid for a spot through the hotel and not being able to park after dark.

June 27, 2023
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Reply from Parking.com - TREMONT

Thank you for the review and feedback. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

I love the .99 cent fee added

I love the .99 cent fee added. You should advertise that when parking.

June 27, 2023
Parking.com - TREMONT logo

Reply from Parking.com - TREMONT

Thanks for your review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

Signage

Paid for parking for several days. Left for a little while and came back to no parking. Sign said to go to the alley for more parking. We did and got a $50 fine. Disputed it and it was upheld. Better signage needed (downtown Denver). Great location though

June 18, 2023
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Reply from Parking.com - TREMONT

Thanks for your review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 4 out of 5 stars

App was easy to locate

App was easy to locate, download and use. I was a bit confused about the relationship between maximum fee and time duration. I ended up selecting a 16 hour stay. It ended up costing the maximum daily fee. Does that mean if my plans changed I would be covered for 24 hours? Once a person spends the max, why not simply give them the 24 hours?

June 17, 2023
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Reply from Parking.com - TREMONT

Thanks for your review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

Drugs being used in lot

Two people in car were shooting up & when I came back someone had taken a dump next to my car, nice!

June 20, 2023
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Reply from Parking.com - TREMONT

Thanks for your review. We greatly appreciate your feedback.

Thanks,
Parking.com

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