Although brand new to my parking experience, it turned out not as bad as I had anticipated. I didn't have to do anything going out. Departure payment was registered when I left the garage. Fortunatel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Only customers with smart phones can use the Garage, really?! Went in looking for the a botton for the ticket to come out to enter the Garage then I was surprised to scan QR which the camera didn't ac... See more
I'm 7 months pregnant and had to go into the city for jury duty - parking.com made the whole experience smooth and much easier to navigate! I was able to reserve a space in advance and park a comforta... See more
Company replied
Signage at opening was confusing. Patrons are told to reserve spaces on line and given a QR code. People were trying to scan their QR code but it didn’t seem to work. Couldn’t tell if the gates were o... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
120 East Baltimore Street, 21202, Baltimore, MD, United States
- (410)463-9277
3.0
Average
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This would be a five-star rating but............
This would be a five-star rating but the space is small and hard to maneuver. Otherwise, the parking experience is perfect. No waiting at the gates!
May 9, 2025
Parking spots are too narrow
Parking spots are too narrow, impossible to get in or out of vehicles without hitting a car that is parked next to you
March 20, 2025
Signage at opening was confusing
Signage at opening was confusing. Patrons are told to reserve spaces on line and given a QR code. People were trying to scan their QR code but it didn’t seem to work. Couldn’t tell if the gates were opening because you cant see the gates from the garage door opening. We just moved ahead and the gates opened for us because our license plates were read.
March 9, 2025
Very expensive to park for 2 hours and…
Very expensive to park for 2 hours and the parking garage is very small in parking very tight turns
March 5, 2025
Too many steps for one-time use.
March 1, 2025
Too expensive for the time I was parked
February 4, 2025
Amazinggg
My experience with truist was amazing and I would recommend them. When I went the service was fast and efficient. He told me what to do and the process was easy. When I picked up the car he had it ready to go with the keys and all I had to do was drive out. Which was great and I didn’t have to go find my car.
February 6, 2025
Unprompted review
Horrible Experience
Got stuck, your app was not accepting Google Pay. Buzzed for help was useless. You need a person in the booth. Horrible experience.
November 4, 2024
Only customers with smart phones can…
Only customers with smart phones can use the Garage, really?! Went in looking for the a botton for the ticket to come out to enter the Garage then I was surprised to scan QR which the camera didn't accept, had to dial a # to send text msg then the debit card didn't work, it was a night mare, bad move & $25 for 2 hours???!!!
October 30, 2024
Only problem I had was they didn’t have…
Only problem I had was they didn’t have a cash machine so I was almost stranded because no one was on site . So I had to figure out a way to pay to leave the site . Thank God I remembered I had a credit card to use . I only had cash this day until I found an old credit card I never use .!
October 21, 2024
Parking in Baltimore Truist Place Garage
The garage was clean and well lit. The parking spaces are tight. Also, the digital parking takes some getting used to and I don't like it.
October 12, 2024
Easy access to the parking garage
Easy access to the parking garage. Online registration was convenient and made it easy to use the facility--ease with entering, finding parking and leaving
October 12, 2024
Brand New Parking Experience
Although brand new to my parking experience, it turned out not as bad as I had anticipated. I didn't have to do anything going out. Departure payment was registered when I left the garage. Fortunately, there was someone on the front end to help us get started. Always have a LIVE BODY on the front end.
October 12, 2024
Never again
As I was leaving, the person managing the space had people driving up the exit ramp which caused me to have to back up my car on the incline. I ended up causing damage to my car. It was a horrible experience and I hope to never park there again.
October 3, 2024
Garage is very tight
Garage is very tight, not a good option for some drivers. The app to get in is time consuming unless you do it ahead of time, again not a good option for some customers. You're at the mercy of the security guard letting you in the building to get back to your car. When we went there was no one at the desk so we just had to wait until someone returned. If this garage was not partnered with a business we frequent I would never use this garage again.
September 28, 2024
NO SMART PHONE NOW WHAT?
I had an Android smartphone. If the patron does not have a Smart Phone or no cellphone, then what?
October 4, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.