The sign said that you can pay at a kiosk. There wasn't one. I truly didn't know what to do. I had to go to the hotel across the street to ask them what to do. The concierge pointed to one QR code... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First it was completely unclear exactly how to use the parking reservations I made and paid for online. At 2 different locations in New Orleans on the same day, the first lot had no attendant and no p... See more
Company replied
The lot was large enough that we had no issue finding a good space and it was well lit during the night hours (we always tried to park our rental near a light). The check in process was very simple (i... See more
Company replied
If you are going to see the “Monet Immersion Experience exhibit in New Orleans, there is no better place to park. It is literally right next to the exhibit.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
601 Carondelet Street, 70130, New Orleans, LA, United States
- (504)525-5476
3.6
Average
412 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Kiosk
The sign said that you can pay at a kiosk. There wasn't one. I truly didn't know what to do. I had to go to the hotel across the street to ask them what to do. The concierge pointed to one QR code on a back fence. (I think the QR code should be at every parking space.) When I finally did the QR code - nothing was happening. I asked someone going to their car and they said they had the same problem and that I should refresh. So I did and finally it went through. All very frustrating especially standing in a very hot parking lot!
June 29, 2024
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I couldn’t retrieve the receipt for my…
I couldn’t retrieve the receipt for my first day of parking. I need that for account and exp reimbursement.
June 19, 2024
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
If you are going to see the “Monet…
If you are going to see the “Monet Immersion Experience exhibit in New Orleans, there is no better place to park. It is literally right next to the exhibit.
June 18, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
the parking spot are to narrow
June 12, 2024
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Convenient and safe.
June 16, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Good but a bit too expensive
I like the location and ease of paying. But, the hourly rate in comparison to the overnight rate is too expensive. The overnight rate is reasonable. But, in comparison, the hourly rate is quite unreasonable.
June 8, 2024
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Too expensive to park 2 hours for $20
June 6, 2024
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
No worries or hassles park pay 💰
No worries or hassles park pay 💰, secure location. What more could you ask for. Thank you.
May 29, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Quick and easy.
May 19, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I liked the reminder when nearing time…
I liked the reminder when nearing time expiration
May 24, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Very convinient and safe!
May 10, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Got mailed a charge from professional…
Got mailed a charge from professional parking management saying I have an overdue charge. I made two payments (one original and one to extend parking). I do not see why I’m being asked to pay an additional $85
May 3, 2024
Reply from Parking.com - TUFTS LOT
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
System worked well
May 15, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Customer service was excellent
Customer service was excellent and quickly resolved the issue.
May 1, 2024
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Reply from Parking.com - TUFTS LOT
That's great to hear! Thanks for your review.
Thanks,
Parking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.