The scanners at entry and exit would not scan the QR code (we tried everything - brighter screen, larger code). Scanner screens are very scratched, likely causing the issue. We ultimately got in (and... See more
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The gate did not open after I scanned the parking pass. This happens every time I purchase parking for this lot.
I need to pay for a space in this lot for 3 consecutive days and I can not - I have to go through the whole process 3 times. I even got a potential fraud alert from my card since it was 3 of the same... See more
Company replied
It was simple.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
5000 S Cornell Ave, 60615, Chicago, IL, United States
- (312)915-0265
3.3
Average
6 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Gate failed to open
The gate did not open after I scanned the parking pass. This happens every time I purchase parking for this lot.
April 24, 2025
Someone needs to test these scanners and fix them
The scanners at entry and exit would not scan the QR code (we tried everything - brighter screen, larger code). Scanner screens are very scratched, likely causing the issue. We ultimately got in (and out) by using the help button to contact someone, but they weren't very helpful either, telling us to take a ticket...there was no ticket machine at this lot. Frustrating...should have been much easier. Lot itself was fine
October 18, 2024
Reply from Parking.com - TWIN TOWERS LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
had to pay for one day at a time
I need to pay for a space in this lot for 3 consecutive days and I can not - I have to go through the whole process 3 times. I even got a potential fraud alert from my card since it was 3 of the same purchases in a row. seems like an easy fix to me.
September 7, 2022
Reply from Parking.com - TWIN TOWERS LOT
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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