Parking.com - WALDRON DECK Reviews 177

TrustScore 4 out of 5

4.2

458 EAST 18TH DRIVE, 60605 Chicago, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

Easy entry well secured clean very helpful attendants easy exit !!! Only parking lott I use for bear games and concerts!!!!😊

Rated 1 out of 5 stars

Parking spot was easy to purchase and easy to find, but with Chicago traffic it was impossible to actually get into. Roads were blocked, cones were up, people were directing traffic away from the par... See more

Company replied

Rated 1 out of 5 stars

Worst experience ever trying to get to a concert. They sold out of parking spots so they were literally parking people anywhere. It was the Ed Sheeran concert. He broke the Soldier Field record with 7... See more

Company replied

Rated 5 out of 5 stars

Extremely close parking for the sold out Inter-Miami game at Soldier Field. There was someone at the driveway to make sure we had the right pass, then someone at the gate to make sure the scanner wor... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 458 EAST 18TH DRIVE, 60605, Chicago, IL, United States

  • (312)235-7701

4.2

Great

TrustScore 4 out of 5

177 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Chicago Bears Parking

Purchased and prepaid for parking for 10 Chicago Bears home games the day after the scheduled was announced. All parking was offered on Parking.com and purchased directly on their site. The next day my inbox was flooded with cancellation emails. Upon calling to see what happened, I was told it was their mistake and the parking should not have been offered at all. While this isn’t a huge deal as all refunds were processed correctly, I now need to make totally separate arrangements further away from the stadium. If it was offered originally it should be honored.

May 20, 2022
Parking.com - WALDRON DECK logo

Reply from Parking.com - WALDRON DECK

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very easy to use

May 17, 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Making a reservation was fast and easy

Making a reservation was fast and easy. Parking is a little pricey but what isn't these days. I like to plan ahead so this is welcome service to me. Thank you!

May 8, 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Suggestions

Suggestions: my phone was almost our of power, which would not allow me to access my parking time to extend it. It would be nice if I could log in with an id number of that parking time i chose and extend from another phone.

May 7, 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great job

Great job. Will use again.

May 6, 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

The checkout process was ok

The checkout process was ok. I entered my credit card number, and checked out. Then on the confirmation page it showed that my last 4 were not the same as my card I entered, nor a card I even have.

It still charged my card, so 3 star because I was hoping it won't charge me. :)

April 2, 2022
Rated 5 out of 5 stars

Waldron South Lot

Outstanding, going to soldier field for red hot chili peppers, best place to park is Waldron South lot, parking.com hooked me up 👍👍

February 22, 2022
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Reply from Parking.com - WALDRON DECK

Thank you for your review. We're glad you enjoyed your stay with us!

Rated 1 out of 5 stars

Do not use!!

Paid 40% more than just going to the event. People at gate didn't know anything about it. Was supposedly a bar code to scan, that wasn't on the receipt.

I'm glad they let me Park anyway, but I think this is a scam.

August 6, 2021
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Reply from Parking.com - WALDRON DECK

Thank you for your review, Rick. We are very sorry for the app issues. We are going to reach out directly to learn more.

Rated 1 out of 5 stars

I tried parking here and was turned away

I paid days before event and on the day of game I tried parking here and was turned away because there were no more spots left.

This is ridiculous.

Update it has now been 8 days since event and 7 days since review and I have not been contacted. ( 9-16-19 )

September 10, 2019
Unprompted review
Parking.com - WALDRON DECK logo

Reply from Parking.com - WALDRON DECK

9/16 Update: We received your updated review and have followed up with our field team again to contact you as soon as possible. We apologize for the delayed response and understand your frustration.

Thank you,
Parking.com

Thank you for your review, TD. We're sorry you had a negative experience as a spot should have been guaranteed for you. We appreciate the feedback and have passed it on to our local management team. Someone will reach out to you to learn more and determine if a refund is due.

Thank you,
Parking.com

Rated 2 out of 5 stars

Paid for Waldron lot and it was full

Paid for Waldron lot and it was full. You don't get what you pay for. I could of paid less for where I ended up.

May 12, 2019
Unprompted review
Parking.com - WALDRON DECK logo

Reply from Parking.com - WALDRON DECK

Thank you for your review, Thomas. We're sorry you had a negative experience during your stay with us. We have passed along your review to our local management team and someone will reach out to you to learn more about what occurred.

Thank you,
Parking.com

Rated 1 out of 5 stars

Worst Rugby Day Ever!

When I arrived to the parking lot I was 2 minutes behind my friend, we wanted to park our vehicles next to each other. This was not allowed. There wasn't even any cars behind me, there was no reason that I could see why they would not allow us to park next to each other. We had to carry all the food and drinks from his car to mine, for no reason at all. The Rugby Day event was all day. Our plan was to tailgate before the main event game at 3pm, watch the one game then come back out and continue to tailgate as we have in the past Rugby events. There was a no remittance policy so once we left the game we knew we could not get back in. We were not aware the we would not be allowed to continue to tailgate after we left the stadium. We were kicked out of the parking lot at 5pm. We each paid 55 dollars to tailgate only to get threatened by your guards that we were trespassing and would be arrested. Ridiculous! We will never go tailgate again at Soldier Field! Hope USA Rugby will pick a different city altogether for their next event.

November 13, 2018
Unprompted review
Parking.com - WALDRON DECK logo

Reply from Parking.com - WALDRON DECK

Hi Oleg,

Thank you for your review. We're sorry you had a negative experience during your stay with us.

In regards to not being able to park next to your friend, during high-volume tailgating events we need to load parking spaces in the order of patron arrival in order to insure the safe passage of vehicles down aisles, and to insure we have space available for all our patrons.

In regards to the tailgating issue, decisions regarding tailgating policies are made by stadium management after consultation with city agencies. There were messages displayed at various points in the stadium campus about the rugby tailgating policies, however we could have done a more effective job notifying patrons about tailgating policies on our websites. As a point of information the Soldier Field tailgating policies are largely based on best practices established by the NFL.


Thank you,

Parking.com

Rated 1 out of 5 stars

Ripoff service. Avoid!!!!!!!!

You just paying 10% over standard rate. Worthless service. Shame!!!!

October 13, 2018
Unprompted review
Parking.com - WALDRON DECK logo

Reply from Parking.com - WALDRON DECK

Hi Tomas-

Thank you for your review. We're sorry you had a negative experience with us. We're following up with the local management team to gather more information regarding the online and posted rates at this location.

Thank you,

Parking.com

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