The ticket meter said to enter. No ticket given. It was unusual to come Downtown. I had not used the parking garage before. The charge to get out was $71 dollars. It was an expensive lesson and one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We reserved our parking online and the reservation email confirmation as well as the ticket that printed at the garage said to use the ticket to exit and use the ticket for reentry. There was no indic... See more
Company replied
App will not allow you to purchase parking spot unless you are next to it. Cannot type in address you want to park at.
Company replied
I looked online for a parking area close to venue. Paid online. Day of event, I drove to parking garage, entered with e-ticket, and parked. Easy peasy.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
925 Walker St, 77002, Houston, TX, United States
- (713)236-8822
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Misdirected information that was too costly.
The ticket meter said to enter. No ticket given. It was unusual to come Downtown. I had not used the parking garage before. The charge to get out was $71 dollars. It was an expensive lesson and one to never redo again. We were there two hours for a meeting. Also charged over two days parking.
App will not allow you to purchase…
App will not allow you to purchase parking spot unless you are next to it. Cannot type in address you want to park at.

Reply from Parking.com - WALKER @ MAIN
False Advertising on entry/exit limitations
We reserved our parking online and the reservation email confirmation as well as the ticket that printed at the garage said to use the ticket to exit and use the ticket for reentry. There was no indication from Parking.com or the garage that it was a one entry/exit reservation and so when we left the garage and returned later in the day, we had no ticket and the QR code showed our reservation had been used. Other spot reservations very clearly state when booking that it is one entry/exit for that reservation. Also, the overnight cost we paid in addition was a much cheaper (weekend) rate, so I think we would have paid less by just paying the extended garage rate vs. reserving through parking.com.

Reply from Parking.com - WALKER @ MAIN
Easy peasy
I looked online for a parking area close to venue. Paid online. Day of event, I drove to parking garage, entered with e-ticket, and parked. Easy peasy.

Reply from Parking.com - WALKER @ MAIN
Pay ahead stole my money
I wasn't able to receive my space I paid for and had to buy another parking pass on the day of. So I'm out $15

Reply from Parking.com - WALKER @ MAIN
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







