Parking.com - WALNUT Reviews 64

TrustScore 3 out of 5

2.8

1111 Walnut Street, 45202 Cincinnati, OH, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The app to pay for parking was easy to use and very convenient. The parking lot however was not very clean, garbage, feces (not sure if it was animal or human) and vomit. Regular cleaning would be n... See more

Rated 4 out of 5 stars

The QR code was not hard to use, but it IS a lot of information to put in. However, when I found out that I would need MORE time, there wasn't any way to add time except to pay the same amount all ov... See more

Company replied

Rated 3 out of 5 stars

Great website and payment method for my needs. Only criticism is that it shouldn’t be the price I paid for 4 hours to add a half hour. I thought I’d run a little late so I wanted to add a half hour. $... See more

Company replied

Rated 2 out of 5 stars

My invoice to turn in for work reimbursement are sporadic. I have parked 3 times and have only received on invoice and my email is in profile.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1111 Walnut Street, 45202, Cincinnati, OH, United States

  • (513)345-4450

2.8

Average

TrustScore 3 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not park here again

We paid $12 to park for 3 hours and needed to extend it for 1additional hour. It charged us $12 for the additional hour. What a rip off.

April 28, 2023
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

My car got broken into

My car got broken into and all my stuff got stolen… :/

April 14, 2023
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy app access

Easy app access and the parking lot was safe and clean.

March 30, 2023
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

We legitimately got robbed

We legitimately got robbed. Came back after 2 days to our car that we locked and one of the doors was ajar and several electronics and a carjack were missing

March 18, 2023
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid for 3 hours ($12.35)

I paid for 3 hours ($12.35), started an account. I got an alert that my 3 hours was coming up, so I added another hour. I was charged the full amount again, $12.35. So an extra hour costs the same amount as the previous 3. Four hours is $24.70??? Please tell me this was a mistake and you’re refunding the $12.35 minus 1 hour extension.

November 23, 2022
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Very convenient but kiosk a little…

Very convenient but kiosk a little confusing. App is great and easier.

July 6, 2022
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I was charged by mistake and tried to…

I was charged by mistake and tried to file a complaint and your website was “down” so it wouldn’t let me. What a scam

June 28, 2022
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

It’s a parking lot…

The spots were on the smaller side and the lot had a lot of trash in it. Otherwise, it was fine and easy to get in/out of and pay

December 19, 2021
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Thank you for your review. We have brought this to the attention of the local management team.

Rated 2 out of 5 stars

Kiosk at location did not work…

Kiosk at location did not work properly. Waited for 15 minutes to make sure Kiosk applied payment and never did. Was able to use website. Should have been signs posted Kiosk was not working, or have a number to call for assistance.

July 11, 2021
Rated 1 out of 5 stars

Why is the longest you can extend for…

Why is the longest you can extend for until 4am? Just stupid.

May 17, 2021
Parking.com - WALNUT logo

Reply from Parking.com - WALNUT

Sorry you had a negative experience. We have brought this to the attention of the local management team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look