I purchased parking at the Warner Theater in Washington, DC. I arrived and left between the appropriate times. When I tried to leave, the parking attendant forced me to pay an additional $15.00 befo... See more
Company replied
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Location was great and garage appeared well maintained & clean. I recommend NOT using the website to reserve & pay as I did. You're suppose to enter your tag number but the system kept telling me inte... See more
Company replied
This time I accidentally parked in the wrong garage, so I had to call Parking.com to cancel my paid reservation at the garage I never reached. Getting my refund by phone was easy and fast and my accou... See more
Company replied
The garage was very empty and I was able to buy a pass online. The QR code got us in but wouldn't let us out. We spent 20 minutes talking to a couple of people(who sounded Flipino and probably were ta... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
514 12th Street NW, 20004, Washington, DC, United States
- (202)496-4200
3.6
Average
48 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Prepaid parking ticket.
Entered the parking complex at the Warner Building with no issue, leaving on the other hand was a problem. Tried multiple times swiping my prepaid parking ticket to no avail. Pressed the help button and spoke with an employee on the speaker who's command of the english language was horrible, could not understand 3/4 of the things he was asking or speaking about finally he just dropped off (hung up). By this time we had 5 cars lined up behind us. Pressed the help button again, and the gentleman who got on the line spoke clearly and distinctly and we were able to resolve the issue. But not before we had a long line of perturbed drivers lined up behind us.
November 29, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review. We are very sorry for your negative experience. We are going to pass this along to the local management team to review.
Thank you,
Parking.com
No Parking
I made an on-line reservation for an overnight parking in WDC. The address I was given for the parking garage was wrong (514 12th St NW). I went to 3 different parking garages in the 500 block of 12th Street and all 3 said I was in the wrong place. I ended up having to go elsewhere. On a positive note, my fee was refunded with no questions asked.
November 20, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Well organized
September 24, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review, William. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy process to reserve and park!
September 12, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
The parking lot is great, but...
The online reservation and the parking lot we chose were both great; however, the staff (at the parking lot) wasn't quite nice. We were unable to go back in the building to get our car and had to walk through the car access lane.
July 28, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review, Joe. We appreciate your feedback and have passed it along to the local management team to review. We are glad you enjoyed the parking lot and online reservation. If you have any other feedback, please reach out at feedback@parking.com.
Thank you,
Parking.com
I bought an eight hour chunk of time…
I bought an eight hour chunk of time online, and it was $12 less than if I had just shown up to the garage. It was easy- a QR code was emailed to me, and I just scanned it at the garage. I recommend this.
June 28, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review, Michelle. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I bought the tickets by internet
I bought the tickets by internet. When I came there nobody is in there and I took a ticket because I was impossible to scan my parking voucher. I paid twice for the same service??
June 1, 2021
Reply from Parking.com - WARNER BUILDING
Thank you for your review, Maria. We are very sorry for your negative experience. We are going to look into this and will contact you directly.
Thank you,
Parking.com
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