Parking.com - Water Street GarageReviews 

61
TrustScore 3.5 out of 5

3.7

208 Water Street, 21202 Baltimore, MD, US


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Rated 1 out of 5 stars

QR code would not scan on entry. Remote assistant instructed me to take a ticket anyway and all would be ok. Inserted ticket upon leaving and was asked for $10 (almost 1/2 of what I prepaid). Pushed... See more

Company replied

Rated 1 out of 5 stars

When I used my entry code someone’s else license plate was recorded and since my credit card was saved I paid for that person’s session and then had to pay for my own. There was no person on-site or l... See more

Company replied

Rated 5 out of 5 stars

I rarely park in garages and was unaware the gate could read my license plate. I was worried that not having a ticket I wouldn't be able to exit the garage. But I was helped online be a remote rep w... See more

Company replied

Rated 4 out of 5 stars

Easy to reserve online, fair pricing, parking spaces are a little small, larger SUV’s and pick up trucks will not fit. Could not find a phone number to call with question.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 208 Water Street, 21202, Baltimore, MD, United States

  • (410)625-7878

3.7

Average

TrustScore 3.5 out of 5

61 reviews

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3.7

All reviews

(61)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It worked

It worked. They just need to update their instructions about the QR code. I had to call to find out that was no longer needed and this garage uses a license plate reader.

October 3, 2024
Rated 1 out of 5 stars

License Plate Recognition is not…

License Plate Recognition is not working nor do the scanners at this location

July 8, 2024
Parking.com - Water Street Garage logo

Reply from Parking.com - Water Street Garage

Thank you for your review. We will share this with the local management team.

Thank you,
Parking.com

Rated 2 out of 5 stars

Tech Trouble

To get into the garage, it didn't require us to scan our QR code, which then gave us trouble getting in the "after hours door" later in the evening and a difficult time exiting the garage that required calling the parking company, etc.

June 29, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Safe Spot

The parking garage was well lit and was a safe place to leave my car for the weekend.

June 14, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

No issues

No issues. Everything went fine

June 13, 2024
Parking.com - Water Street Garage logo

Reply from Parking.com - Water Street Garage

Thank you for your review. We are glad you enjoyed your stay!

Thank you,
Parking.com

Rated 4 out of 5 stars

Steve

The price is relatively not bad per Baltimore city standard but the Garage especially the entrance area (at the door at the stairways) looks wet and smells really bad like sewage leakage from some busted pipe.

May 20, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review and for letting us know. We will share this with the local management team.

Thank you,
Parking.com

Rated 3 out of 5 stars

Garage is very small

Garage is very small, compact turning, limited spaces, allows you to enter when no space is available.
Fee shown is not what i paid. Charged more

May 26, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Nice parking

It is easy going and have space so we park our car easily.

May 25, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

The parking lot let me in but there…

The parking lot let me in but there were no spaces to park. I almost scraped the side of my car because the lanes were too narrow. And you charged me too much for 1.5 hours. I WILL NEVER PARK THERE AGAIN!

May 2, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review. We appreciate your feedback and will share it with the local management team. You can also reach out to us at RMMatlantic@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

I rarely park in garages and was…

I rarely park in garages and was unaware the gate could read my license plate. I was worried that not having a ticket I wouldn't be able to exit the garage.
But I was helped online be a remote rep who took the time to respond and explain the process. Easy access and exit. Thank you Kevin Carr!

April 10, 2024
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Reply from Parking.com - Water Street Garage

Thank you for your review. We are glad you enjoyed your stay with us and everything worked out.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy to reserve online

Easy to reserve online, fair pricing, parking spaces are a little small, larger SUV’s and pick up trucks will not fit. Could not find a phone number to call with question.

March 26, 2024
Parking.com - Water Street Garage logo

Reply from Parking.com - Water Street Garage

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and inexpensive parking!

Easy and inexpensive parking!

I parked from 7:30am - 5:30p and the cost was only 10.99 for the entire time (~10hrs)

March 12, 2024
Parking.com - Water Street Garage logo

Reply from Parking.com - Water Street Garage

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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