I didn’t have a valet key, totally my fault as I thought it was a garage. The attendant was huffy and yelling. Upon return the pin key wouldn’t work for the valet. I had to go up with them to get the... See more
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Great service, nice priced, perfect in Center city
Showed up to the garage w my QR code and the guy at the desk said that wasnt good enough and needed my reservation number. After writing that on the retrieval ticket he gave me I was sent on my way.... See more
Company replied
The attendants were really polite and helpful. They waited patiently while we exited the car and got the things we needed from the backseat. When we returned to get our car later that evening, we wa... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1700 Benjamin Franklin Pkwy, 19103, Philadelphia, PA, United States
- (215)568-4025
2.5
Poor
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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You canceled my reservation at the last…
You canceled my reservation at the last minute, it sucked.
February 13, 2025
Rude and aggressive driving
I didn’t have a valet key, totally my fault as I thought it was a garage. The attendant was huffy and yelling. Upon return the pin key wouldn’t work for the valet. I had to go up with them to get the car. He was required to drive it down to the bottom and drove like an absolute psycho - weaving through pillars and going way too fast. Only reason it got two stars was it was inexpensive compared to surrounding garages and the initial attendant checked for scratches before parking.
March 26, 2025
The road was closed due to the parade…
The road was closed due to the parade and I was unable to use my parking pass.
February 11, 2025
Good customer service
January 24, 2024
Reply from Parking.com - WINDSOR SUITES HOTEL
Thank you for your review, Juan. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - WINDSOR SUITES HOTEL
Hi Jonathan - we are very sorry that this happened. We are processing a refund for you. This will appear on your credit card in 3-5 business days.
Thank you,
Parking.com
Valet guys think this is NASCAR
Showed up to the garage w my QR code and the guy at the desk said that wasnt good enough and needed my reservation number. After writing that on the retrieval ticket he gave me I was sent on my way. Upon return aside from the valet drivers treating everyone's car like it was NASCAR I was told the number on my ticket (that was written by the attendant when I got there) was not valid. So after arguing with the guy I pull up my reservation again and oh magically the number matches what was written down and was valid!? Overall not a great experience.
November 26, 2023
Reply from Parking.com - WINDSOR SUITES HOTEL
Thank you for your review, Patrick. We appreciate you letting us know and will share it with the local management team.
Thank you,
Parking.com
Bad experience
Paid for parking with no disclaimer that parking could be added to room expenses at the attached hotel. Also worth noting that prepaying for parking means your car stays in the garage for the entirety that you pay for. You cannot come and go- which we were hoping to do. Would not recommend paying in advance.
September 9, 2023
Reply from Parking.com - WINDSOR SUITES HOTEL
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Very helpful and friendly!
December 24, 2019
Unprompted review
Wasted money - lot was closed!
Found a parking lot for the Philadelphia Marathon. Booked and paid for it. Arrived on time only to discover that the lot doesn't open until much later. I had to find another lot and pay there again.
December 2, 2019
Unprompted review
Lot was full when I arrived
When I arrived at the parking lot, it was full and I lost the money that I paid for it.
November 27, 2019
Unprompted review
Found a reasonably priced garage close…
Found a reasonably priced garage close to my destination.
October 5, 2019
Unprompted review
Reply from Parking.com - WINDSOR SUITES HOTEL
Thank you for your review Donna,
We're glad you enjoyed your stay with us!
Parking.com
Extremely rude employees
The staff was made up of rude immigrants that didn’t speak much English. The first one was polite. The second one was rude as hell and was actually cursing me as I was getting in my car to leave. Worst experience. I ll never do business there again.
August 7, 2019
Unprompted review
Excellent service and really cheap…
Excellent service and really cheap parking!
May 13, 2019
Unprompted review
Reply from Parking.com - WINDSOR SUITES HOTEL
Thank you for your review, Sathyendrra. We're glad you enjoyed your stay with us!
Thank you,
Parking.com
great price and location
May 12, 2019
Unprompted review
Fantastic experience I know where I’m…
Fantastic experience I know where I’m parking for now on when I go to philly!!
May 7, 2019
Unprompted review
Fast in and out service
May 7, 2019
Unprompted review
Very convenient to reserve a parking…
Very convenient to reserve a parking spot in Center City Philadelphia
May 7, 2019
Unprompted review
Great spot- great service at garage and…
Great spot- great service at garage and amazing price
April 26, 2019
Unprompted review
Reply from Parking.com - WINDSOR SUITES HOTEL
Thank you for your review Sandra. We're glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy and hassle free!
April 23, 2019
Unprompted review
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