Parking Mate UK 

Took my money and left me stranded.
Cost me a lot of money placating me as the fine escalated and then silence.

AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores.

I needed to produce my own document for court as he wouldn't respond or acknowledge. You are much better off using Legal Begals forum and getting someone there to support you for free! Save your money for something more rewarding!

Fraud !!
Absolutely fraudulent company. They will respond to a new query immediately but once you pay the fees, there is no response. They told me they have filed a case in court against the parking company and I need not worry. Later I got charged with Debt Recovery charges and had to pay additional fine and penalty. Kept chasing for months, WhatsApp, Phone Calls, Voice Notes. They kept ignoring. Stay away from these cheats.

I turned to this company for help with a CJJ removal as I was wrongfully issued a CCJ. They kept in contact with me asking them to send the letters etc and told me they could issue the N244 to the court but had to pay them £200. I thought the N244 was very confusing so I was happy to pay the money.

After I paid them the £200… I NEVER HEARD BACK from them. I kept chasing the WhatsApp number asking for an update. I then asked for a refund because they didn’t give me the service I paid for. I NEVER RECEIVED A REFUND! Stay away from this company and do appeals yourself.

Contacted Parking Mate UK on 20th December, Heard nothing back at all. I chased on 6th of January, Was told that they would "provide an update shortly", Chased again 18th January, No response. Chased 19th, Provided a generic response saying that they are "Updating there systems and that everything Is In order."

Clearly NOT as I've now I've missed the deadline of the court case and have a CCJ pending. I now need to appeal this case and Spend additional funds.

They have not offered a refund or even tried to provide a "real" update on my case.

The worse thing Is, I promoted this company on a 30K Follower Car Instagram page as they'd previously won 2 of my cases. Now this has happened which Is appalling.

I don’t normally leave reviews like this, but I genuinely feel I have to.

This is about a parking ticket issue. I used the letter template Parking Mate provided and sent it exactly as instructed. After several days, I received a letter back and forwarded it straight to Parking Mate. From that point on, they just ignored me — despite me trying to contact them five times. No update, no explanation, nothing.

Really disappointing customer service. I honestly expected better. I feel pretty let down.

For anyone reading this: I wouldn’t waste your time. You’ve been warned — but it’s up to you.

I used Parking Mate as they were recommended to me, however, after providing some generic letter, which didn't outline clearly any substantive reason for appeal I thought I'd take my chance and submit anyway.
As expected, the PCN issuer came back saying 'huh?'. So I reached out to parking mate for help - I made clear that I was already out of the time limit as the letter had been delayed over the Christmas period, but 5 days later and all the response I've had is 'we are updating our system'.
I've had to respond myself and completely wasted my money and time bothering with this company.
Use ChatGPT or MoneySavingExpert - much more use!

Great service
Very helpful team

So easy to create the letter and such a clear process, which has been explained perfectly. Purchased my letter, sent it off and parking fine was cancelled! Thank you!

its all AI automated and you get misleading support

Great service helping people to fight with parking firms!

I had very great experience with parking meat UK as they are very experience people and helped me throughout entire challenging process and all the PCN which were challenged have been cancelled. I highly recommend parking meet UK.

Do not use this company paid the fee as was told I had a case to then it all backfire and I had to pay more. no correspondence from the company no emails no text no nothing was left to do it all by myself

Very helpful

PCN Cancelled successfully,
Very straight forward, great communication, just follow the Parking Mate UK instructions.

Fantastic website! I have appealed at least 3 tickets using this website’s service and won all of them. Brilliant tool they have built. Put him as much accurate information as you can and leave the tool to do the rest.

I was quite apprehensive to use this service but it worked out fine. I was kept informed and helped through the whole process with emails and WhatsApp by parking mate. But at first my appeal was declined. However, as soon as I took my appeal higher up to popla, the company who fined me, dropped the case!

Second time i have used this company and second time they have successfully won the appeal, highly recommended as long as you follow their simple instructions

Responsive only after receiving information via Mobile.
Would prefer Destktop PC communication as an Option.

I was checking online for ways to appeal an unfair parking ticket and I stumbled on a video made by parking mate on YouTube.
Initially I doubted their genuineness but I wasn’t disappointed afterwards.
I got my appeal granted and successful with the help of Park Mate.