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ParkMobile Reviews 397

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TrustScore 4 out of 5

4.0

Parking Lot
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app, highlighting its ease of use for finding and paying for parking. Many appreciate the convenience of managing parking sessions, extending time, and receiving reminders directly from their phones, eliminating the need for physical meters or coins. People find the app makes the parking process smoother and less stressful. However, some customers were not happy with issues related to the app's functionality, such as malfunctions leading to double payments or incorrect parking information. There are also concerns about unexpected charges and difficulties with customer support when problems arise, particularly regarding refunds or disputing parking tickets. Additionally, some users expressed dissatisfaction with the pricing structure.

What people talk about most

Application

Clients share ambiguous opinions on the app. Many users praise its convenience, highlighting features like... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report issues such as being double-charged,... See more

Location

People report ambiguous experiences with location. While some customers found it convenient for parking and... See more

Price

Customers consistently express dissatisfaction with pricing. Many report being overcharged, citing instances... See more

Based on these reviews

Rated 4 out of 5 stars

Honestly, it’s an average parking app, but since they’re pretty much everywhere in the DM(V) area, it’s a must have for self-drivers.

Rated 5 out of 5 stars

I had downloaded this app thinking I needed it for a concert I didn’t end up needing it for. Later I was running late to an errand and the app push notified me I would have to pay to park, once... See more

Rated 5 out of 5 stars

Super easy to use! It’s stressful enough to have to find parking when driving around, it’s wonderful not having to worry about paying, whether your in the right spot, tracking how much time you have,... See more

Rated 5 out of 5 stars

Incredibly user-friendly! Finding parking is stressful, so it’s a relief not to stress over payment, correct zones, time limits, or extending your stay. The app covers it all. Thanks!

Company details

  1. Parking Lot

Written by the company

ParkMobile lets you easily find and pay for parking using our free app or online for over 1 million spaces across the country. Find parking today! Park at on-street zone parking spots, lots, reservation garages, college campuses, airports, and stadium ...

Contact info

4.0

Great

TrustScore 4 out of 5

397 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love Park Mobile

I love Park Mobile! I like the convenience of paying for parking wherever I may be, opposed to me having to rush to a meter to add coins every three hours!

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Really bad

Really bad. in spokane. They charge you for the full amount cannot choose how long you can park 26 dollars for 2.5 hrs of parking...
Thank you for your inquiry.

After a couple of exchanges.. They did NOTHING!

In your parking area, parking transactions are scheduled and initiated when you select how much time you'd like to park, agree to the charge, and then start your parking session. Your payments are made in advance and can't be adjusted after starting. (It's the same type of functionality as when you put money in the meter or pay station. Once you make the payment, you have paid for that amount of time and any additional time or money can't be refunded or credited.)

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Easiest parking experience in the biz

This is all about ease of use. Click the spot, time and go. App reminds you if you are about to run out. I downloaded the app and added my info in Memphis, works in Pittsburgh too. No issues at all.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Wicked awesome!

With this, I don't have to dig for change to feed the meter. I wish more cities would adopt this concept.

November 25, 2024
Unprompted review

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