Park Hotel Reviews 4

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Having stayed at The Park Hotel Montrose in November 2025 for the first time in quite a while, and again on the 4th & 5th of April this year, I felt compelled to leave a review — and a heartfelt one at that.

From my very first enquiry, where I explained my health and mobility needs, the team couldn’t have been more understanding or accommodating. From front of house through to the bar staff, everything was handled with genuine care and ease.

Arrangements such as safe indoor charging for my off-road mobility scooter and adjoining ground floor rooms were all taken care of without fuss — something that truly made a difference to my stay.

The room service was impeccable throughout, and the attention in the bar and lounge area was second to none. Even when busy, the staff were attentive, warm, and always one step ahead — nothing was ever too much trouble.

The food was outstanding, and the overall experience genuinely felt like a 5-star VIP stay.

Montrose holds a very special place in my heart. I regularly visit while promoting my family’s 127-year-old book, Bonnie Montrose – Poems and Songs by W.F. McHardy, and raising funds for the British Heart Foundation, Cancer Research UK, and Diabetes UK through every sale.

The town has always been incredibly welcoming, and The Park Hotel is a perfect reflection of that spirit.

Thank you to the entire team — your care, kindness, and attention to detail truly set you apart.

Simply put… one of the best.

I look forward to returning again soon. 💙

BM
Bonnie Montrose
#MorethanjustaBook
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staff good food great internal plumbing is a nightmare. noisy so expect to be awoken early as it moans and groans and clicks as soon as other guests flush a loo or run water. its a nightmare steer clear overpriced and not worth the money.

I would like to share My Bad for short stay in This Hotel.I had stay for 3 Nights from 31.01.2023.

Firstly when we arrived I was touching the Heating( Batery) to see how warm they are( but unfortunately they been very cold about 14-16 degrees max). I ve make a complaint to Reception and want to Get extra Blankets. And I was waiting 30 minutes to get provide a set of Blankets.( there was a Customer from room 108 he was complaining about low temperature in his room too) The temperature in Room was about 13 degrees Maximum ( the temperature outside was -4) I wake up I was confused and cannot understand why is so cold in our room Number 111.
for second Night we had a Oil radiator ( but it was not powerful to get heat enough) 😐. I ve get ill again( strep Throat ) the second course of antibiotics been prescribed.

in Third day we been offered to move In room 408(There was warmer than in 111)

when our belongings been moved from 111 room to 408.
some items been missing is a Hair Brush and the Bottle of Cider.

Regardless of that situation me Make complains about Bad Services to Receptionist but he wasn't able to do Anything ,Just make a few excuses .After that the Hair Brush been Returned back😅 but Cider Not...

I make a Complaint to the Booking.com and Directly to the Bridge park Hotel manager too.

The Bridge park Hotel was responded : Just sorry ..

when I was contacted Booking .com they told me how the Bridge Hotel Refused do Anything about that Case..

The Bridge Park Hotel Team Been Lied about bad service what the provided.( and booking.com cannotdo anything).I was trying contact the MANAGER BUT MANAGER ALLWAYS Running Away ..

Please if you want Ruin Your Holidays of Just basic Night stay in This Hotel you more Than welcome.

The Heating not working in Ground Flor for Sure..And Also your belongings can be get stolen Too .

Massive Thanks For the Manager who Lied to Booking.com to avoid penalty charges.

The one Guy in Reception was Very Friendly..its only good thing there.

1 star of 1 .

Dog friendly hotel with good food. - Dogs even get a welcome present!