Everything was very well organized and incredibly fast. In less than 10 minutes, my car was parked and I was on my way to the airport. The service was excellent from start to finish. They even calle... See more
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Via Parkos: Valet Parking van Jet-Lux te Dusseldorf gevonden. Goede instructies, de auto werd met paar minuten opgehaald. Bij terugkomst was de auto er ook weer binnen enkele minuten op de afgesproken... See more
Terrible experience. When we reached out to Parkos for help, their customer service completely brushed us off, washed their hands of the issue, and blamed us for a minor time shift—refusing to refund... See more
Company replied
I am satisfied with the service, the prompt shuttle transfer, and the communication. My original reservation at the FastPark location was changed at the last minute to ParkPremier, and I was informe... See more
Company replied
Company details
Written by the company
Parkos helpt reizigers om eenvoudig en zorgeloos een parkeerplek bij de luchthaven te vinden en te boeken. We vergelijken zorgvuldig geselecteerde parkeeraanbieders en helpen je, op basis van jouw parkeerwensen en duizenden ervaringen van andere reizigers, de juiste keuze te maken. Parkos verzorgt de boeking; de parkeerservice zelf wordt uitgevoerd door onze partners. Zo weet je vooraf waar je aan toe bent en ga je met een gerust gevoel op reis.
Contact info
Boumaboulevard 77, 9723 ZS, Groningen, Netherlands
- parkos.nl
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4.1
Great
23K reviews
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No Customer Focus!!
When You’re arriving Late due to Traffic or no matter the reason your Booking will be cancelled as a „No-Show“. While already being under pressure arriving on time to the airport you are Kinda forced to make a new Booking (Paying again with an extra 15€ late Booking Fee) - total joke!
December 28, 2025
Unprompted review
Reply from Parkos.nl
Hi Antonia,
We sincerely apologize for the disappointing experience you faced with your booking at Shuttle Parkeren Schiphol. The pressure of arriving on time at the airport can be challenging, and we apologize for any inconvenience this may have caused.
We see that you indicated in your reservation that you wanted to arrive at the parking at 12:00 on 27 December. When a customer does not notify the parking, reservations are reported as no-shows after a few hours. Unfortunately, this was also the case with you.
Ultimately, the reservation was reactivated by the car park at around 9:00 on 28 December, which means that you arrived more than 21 hours after the indicated time when making the reservation. The costs associated with this depend on the car park's terms and conditions.
When plans change, it is therefore important to notify the parking at all times. You can change your reservation via the Parkos website up to 24 hours before the start of the reservation, and after that, you can do so directly at the parking.
We hope that despite the disappointing parking experience, you will still have a pleasant holiday.
Team Parkos
Good value for money parking
Good value for money parking near Schiphol. Linked to Vakantie Parking, although the latter claimed a secure parking location, I truly question if it's guarded at night as open gate and no visible personnel at Rozenburg parking, although cameras present. Quick drop-off and collection.
December 16, 2025
Unprompted review
Very uninterested guy
Very uninterested guy. He only spoke French and looked like he didn't like his job. Didn't help at all wih putting the suitcases in the car, (my auntie who is 80 was there, not even for her) drove to the airport like a lunatic, didn't say 1 word! Awful guy (young guy with glasses). Made us decide NEVER to park our car there again. I do need to say we also have had good experience with Parkos but at a different one.
November 24, 2025
Unprompted review
Reply from Parkos.nl
Hi Mulder,
Thank you for taking the time to share your feedback.
We want every customer to receive the level of service they expect from us, we’re sorry to hear this wasn’t the case for you and that you experienced problems with the employee of the parking. That’s not the experience our partners or we aim to deliver.
We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.
We look forward to welcoming you again and provide a better experience!
Team Parkos
Charging service charged at the wrong time – no responsibility taken
I booked valet parking at Schiphol via Parkos, but the actual provider Park ’n Fly delivered a disappointing experience.
I paid €30 for a charging service. My car was parked from 20 July to 31 August, yet it was charged on 30 July, almost a month too early. When I collected the car, the battery was only 73%, making the charging service effectively useless.
Park ’n Fly admitted the charging was done on the wrong date but refused any refund and stopped responding. This shows a lack of accountability for their own mistake.
I do want to acknowledge that Parkos handled the situation proactively and refunded €15 as a goodwill gesture, even though the issue was caused by Park ’n Fly.
Be cautious when booking Park ’n Fly, especially for add-on services like car charging.
August 30, 2025
Unprompted review
Reply from Parkos.nl
Dear Xueming,
Thank you for sharing your experience with us. We are sorry to hear about the disappointing service you received from Park ’n Fly regarding the charging of your car. It's concerning that the charging was done early and that you faced challenges in resolving the matter with them.
We appreciate your recognition of our efforts to address the situation, and we're glad we could provide some assistance. Your feedback is valuable to us, and we will use it to work with Park ’n Fly to improve their service standards and ensure accountability.
We hope to provide you with a better experience in the future!
Team Parkos
Everything happend quickly and smoothly
Everything happend quickly and smoothly
December 12, 2025
Unprompted review
parking itself was fine but the driver…
parking itself was fine but the driver of shuttle back from airport was very rude and not on time. I will never this parking again beacuse of this.
December 10, 2025
Unprompted review
Reply from Parkos.nl
Dear Farshid,
Thank you for sharing your feedback. We're sorry to hear about your experience with the shuttle service at Eazzypark Rijnlanderweg. It's important to us that all aspects of your parking experience are pleasant, and we apologize for the inconvenience caused by the driver. Your comments will be passed on to the provider to ensure improvements are made. We appreciate your honesty and hope that you've had a nice trip. We hope you might reconsider using de services on our platform in the future. Have a nice day!
Team Parkos
Very nice expierence
Very nice expierence! Next time again eith Parkos
December 2, 2025
Unprompted review
Great place to park
The guy was friendly, everything went great. It’s a safe place, easy to find, easy to park. Shuttle is comfy. I made it and back with no trouble.
December 6, 2025
Unprompted review
efficient
the parking lot has no asphalt, something to bare in mind.
there is always someone there either at the office or with the shuttle car. so it feels it is being watched.
the shuttle driver who took me to the airport was especially friendly and efficient.
December 8, 2025
Unprompted review
Reply from Parkos.nl
Hi Ahmad, Thank you for your review! It's great to hear that you appreciate the consistent presence and good service. We aim to provide a pleasant experience for all our customers. Team Parkos
I'm really satysfied
I'm really satysfied. Everything was good, driver was on time before and after flight.
December 1, 2025
Unprompted review
Reply from Parkos.nl
Hi Sandra, Thank you for sharing your experience! We're thrilled to hear that everything went well and the driver was punctual both before and after your flight. We appreciate your feedback and hope to serve you again in the future. Team Parkos
Terrible shuttle bus and awful communication with the shuttle driver
Reason for 1 star: I HAD A VERY NICE HOLIDAYS AND IT GOT SCREWED IN THE LAST STEP, BY OUR ARRIVAL BY THE AWFUL SHUTTLE BUS DRIVER!!!
Absolutely disappointed with the terrible communication for the shuttle transfer!!! We waited for more than 90 minutes in the airport (outside in cold weather by the exit 11 in Dusseldorf airport as it was communicated to us over the phone call) since the shuttle driver would tell me that he will be there in the next 5 minutes! Then no show up. Then called again and he said in 10 minutes. Again no show up and it was just a lie after lie!!! When he was in the airport, he would not sms us or call us to find us!! He said I will pick you up at exit 11 and I waited there for more than 90 minutes. After complaining over the phone call, he said I have been here at the airport but at exit 10! Why didn't you come to me??!! Imagine between multiple taxi's from different companies while it is crowded, how am I supposed to know which taxi belongs to us in other exit doors while he would not pick up the calls from me anymore!!! My wife and I found it very annoying and I filed a complaint against the rude and irresponsible shuttle driver by Parkos.
"I DO EXPECT FROM PARKOS TO COMMUNICATE THIS COMPLAINT WITH THE PARKING COMPANY TO AVOID THIS ISSUE HAPPENING AGAIN IN THE FUTURE WITH OTHER POOR TRAVELERS!!!"
Apart from the shuttle bus, everything is good with the parking area and how it was arranged via Parkos. THANKS FOR THAT.
November 24, 2025
Unprompted review
Reply from Parkos.nl
Dear Naveed,
Thank you for reaching out to us and sharing your experience. We are truly sorry to hear about the unpleasant experience you had with the shuttle service at Düsseldorf airport. We understand how disappointing it must have been to wait in the cold for such a long time and to face communication issues with the shuttle driver.
At Parkos, we strive to ensure a pleasant experience for all our customers, and it is disappointing to hear that we did not meet your expectations in this instance. Please be assured that we take your feedback seriously, and we will communicate this complaint to the parking provider to ensure improvements are made and similar situations are avoided in the future.
We appreciate your kind words about the parking area and arrangements made through Parkos. Your feedback is invaluable to us, and we hope to provide a better experience next time.
Team Parkos
Long waiting time when i returned
Long waiting time when i returned, good guys tho
November 24, 2025
Unprompted review
Reply from Parkos.nl
Hi Ibrahim, Thank you for sharing your feedback. We're sorry to hear about the long waiting time you experienced upon your return. We understand that it can be disappointing, but we're glad to know that you found the staff to be pleasant. Team Parkos.
Everything was smooth and easy
November 10, 2025
Unprompted review
Good price, super punctual
Good price, good service and super punctual
November 15, 2025
Unprompted review
When parking the car nobody present at…
When parking the car nobody present at meetingpoint. We had to call ourselves...guy showed up 20 mins late.
Staff was friendly but kept very to themselves. Pick up from airport was good, no problems there.
November 6, 2025
Unprompted review
Reply from Parkos.nl
Dear Erwin,
Thank you for your feedback. It is disappointing to hear about the delay at the meeting point when parking your car. We strive to ensure a smooth experience for our customers, and, regrettably, this was not met. We appreciate your understanding and are pleased to hear that the pick-up from the airport went smoothly.
Hopefully, your next reservation will be 5 stars.
Team Parkos.
Reply from Parkos.nl
Hoi Jorjit, Thank you for your review! We’re glad to hear that everything went well with your parking experience. Team Parkos
Reply from Parkos.nl
Hi! Thank you for your feedback! We're glad to hear you found the service easy, punctual, and reliable. We always aim to make your experience as pleasant as possible. Team Parkos
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