I have dealt with Scott O’Brien at Park property with my experience. He has been most helpful & keeps me updated with any help I need & puts me onto people to contact that will help me further with my... See more
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Our site is currently is in a disgraceful condition and promises made by Park over several years have never been fulfilled. There is a roof leak in my block that has not been repaired for at least 8 y... See more
Try and use a different solicitor, these people will charge £80 a month and then any rare work that they actually they will try and add extra fees
We are a letting agencey based in Glasgow and Park PM factor a number of buildings where we have managed properties. Ovevrall Park PM are excellent to deal with, however this week Scott in part... See more
Company replied
Company details
Written by the company
Park PM are an established property management company. From small beginnings we have grown to become a medium sized business with the customer at our centre. We are a registered Property Manager: PF000423
Contact info
121 Somerset Place, G3 7JT, Glasgow, United Kingdom
- 0141 354 6536
- support@parkpm.co.uk
- parkpm.co.uk
3.2
Average
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Avoid at all costs!
Avoid at all costs! They are unprofessional, unreliable and expensive. Unfortunately I have a couple of flats which they collect money from me for.
March 6, 2020
Unprompted review
Reply from Park PM
Dear Mr Munn,
I am sorry to read your review. Park PM staff always act in a professional manner and have strict time frames within which to respond to issues. All major works are competitively tendered and delays are always informed to owners.
Can you please email us with your issues, which you have not specified, and I will have somebody look into this. Can you also identify which properties of yours that we manage?
Please let me assure you that Park PM are committed to resolving any issue you may have and investigating any complaints about our company.
kind regards
Park PM
Rude and Unproffessional
Our factors were bought by Park Property Management, and since they took over managing the property we have had many problems. They claim on their website to be totally transparent but our experience has been anything but. We had repairs that needed to be carried out, they got no quotes for the work, just estimated the cost, sent out demands for payment (running into the £1,000's) and six months later absolutely no action had been taken to start the work. Our close went uncleaned for many months which they were repeatedly contacted about, we were variously told the cleaning company had gone bust, another Park employee told us that there was continuity of cleaning and that we would get billed as such. When we notified them of our desire to seek new factors they highlighted their dissapointment at not being able to remedy the outstanding 'safety issues'. If they considered these issues to be of concern to our safety it is rather shocking that they were happy to do nothing for over six months!!!
When phoning Park PM to discuss our bills and arrange to have any money refunded I was shouted down and she seemed completely uninterested in understanding my/our issues or concerns.
UPDATE: Having just read PARKPM's reply I am quite frankly stunned. How many opportunities to address the issues would be reasonable? Countless emails from a number of residents. Two face to face meetings at Park PM offices highlighting all the issues, and now they want to address the problems months after we have left and found a much better factor! Avoid!
August 12, 2017
Unprompted review
Reply from Park PM
Nick
Park PM has just joined Trust Pilot and were unaware of your issues. Please email us at support@parkpm.co.uk and somebody will look into this immediately. We are disappointed that you have had such an unpleasant experience and we apologise for this. We would like to remedy your issues immediately. None of our staff should ever shout down clients and we have an established complaints procedure should you wish to take this matter further?
All our development charges including contractors' invoices are published on our web portal and can be downloaded free of charge by owners. There is complete transparency of charging and our staff are trained to engage with owners who have issues. I urge you to engage with us over your issues.
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