Parsec Sabers Reviews 142

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

The product works fine and is fairly good quality which is the only reason they get two stars. The customer service is awful. It took over a month to receive my package and any sort of tracking info,... See more

Rated 5 out of 5 stars

Best sabers for the money I’ve seen. Once you pair them with the Xeno app, which is intuitive and easy to use, you have what looks like as many tweaks as a Golden Harvest board but at much less money.... See more

Company replied

Rated 1 out of 5 stars

Well for starters, I didn't recieve the correct item. I had ordered a xeno dual ended core, but got a single ended core. I have tried many times to reach out and see about getting a refund of the diff... See more

Rated 5 out of 5 stars

Great prices. Quick shipping. I think the sabers need shipping boxes though, for extra protection during transport. Just to note, I was skeptical to order from this company at first. However, I ended... See more

Company replied

Company details

  1. Collectibles Store
  2. Toy Store

Written by the company

Parsec Sabers is the online saber store owned and run by four passionate brothers. Here, we provide you with a wide variety of high-quality Xeno-Pixel and baselit Xeno-RGB sabers that are sure to ignite your passion for sci-fi and sabers. Our journey began with a love for sci-fi and a desire to own our own sabers. Like many others, we made the mistake of purchasing from the first shop we found, only to realize that we had overpaid for a generic product. It was then that we decided to take matters into our own hands and create a store that offered high-quality metal hilts and electronics at a fair price. At Parsec Sabers, we are dedicated to providing our customers with the best online shopping experience possible. We offer a wide range of sabers, from replicas to original designs, all with the same high quality and affordable price point. We believe that every fan should have access to a high-quality saber without breaking the bank, and we strive to make this possible for fans worldwide. Our commitment to quality and affordability is reflected in everything we do. From our website design to our customer service, we work hard to ensure that every aspect of your shopping experience is enjoyable and stress-free. We are always available to answer any questions you may have and are dedicated to providing the best possible customer service. We are excited to share our passion for sci-fi and sabers with you and hope that you will enjoy our products as much as we enjoy offering them to you. Thank you for visiting our site, and we look forward to serving you in the future. If you have any questions or comments, please feel free to contact us via our contact page or email us at ParsecSabers+Support@gmail.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

142 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service and great saber

I ordered a Xenopixel Shadow on May 4th and received it today, on May 25th, just 3 weeks later. Counting the days from receiving the tracking number to receiving the package, it was just a week. The saber was packaged nicely and works just like expected. Also, the customer service was always great, even receiving an answer 00:30-01:00 minutes after contacting them. I was always updated about the status of the package. Fantastic saber, 10/10. Fantastic customer service, 10/10.

May 25, 2022
Unprompted review
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Reply from Parsec Sabers

Thank you for the review and we hope that you have loads of fun with your saber!

Rated 4 out of 5 stars

Great quality but very long delivery

Great quality - didn't give 5 stars as delivery was an extremely long wait but updates were fairly regular.

Ordered on 23rd April and received on 20th May.

May 24, 2022
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Reply from Parsec Sabers

Hi thanks for the review, I did check your order and your order was delivered within 13 days, which is faster than estimated on our website which is 1-3 weeks.

Rated 5 out of 5 stars

Amazing and would recommend

I love every single part about the lightsaber I bought from this company (for reference it was the bee bee and I got it in black as a baselit) the only non amazing part that could be improved is for there to be more default sound fonts but other than that it was amazing!

May 21, 2022
Unprompted review
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Reply from Parsec Sabers

thanks for the review! more default soundfonts are available on the xenopixel sabers, you can also add your own soundfonts to these sabers as well.

Rated 5 out of 5 stars

Great company

Saber works great, very colourful and perfectly weighted.

May 19, 2022
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Reply from Parsec Sabers

Thank you!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and fantastic product. Overall very very happy, thank you

May 9, 2022
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Reply from Parsec Sabers

Thank you! Enjoy Your Saber

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