parsonsnose.co.uk Reviews 

2,781
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, from fresh meat to prepared meals, often noting it surpasses supermarket offerings and is restaurant-grade. The ordering process is frequently described as easy and convenient, with many appreciating the reliable and timely delivery service, often noting excellent packaging. Consumers highlight the overall excellent service and positive interactions, describing the company as reliable and top-tier. However, some customers experienced issues such as incorrect items being delivered, orders not arriving as expected, or problems with collection times.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently describing it as excellent and... See more

Quality

Customers consistently report positive experiences with the quality of products, highlighting that the food... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering system easy and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its reliability, speed,... See more

Service

People report positive experiences with service, often highlighting the exceptional quality and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Butchery Masterclass was a fantastic experience. Head butcher Harry & Asst butcher Chris were great teachers and very patient with the group. Learned a lot about deboning a pork shoulder & a wh... See more

Rated 5 out of 5 stars

Excellent choice of fresh meat online, with a burger kit to try at home and choices of other of restaurant quality meals. Being able to purchase mashed potato that can be oven cooked was a bonus. All... See more

Rated 5 out of 5 stars

We ordered a beef wellington for Christmas dinner and we were thoroughly impressed. The quality of the meat was outstanding and our entire dinner party stated it was the best they had ever had! Orderi... See more

Rated 5 out of 5 stars

Ordered the boneless chicken marinaded in Jamaican Jerk. Absolutely delicious. Succulent chicken with a spicy sauce but not too hot. Will be ordering again trying out the different marinades! Great fo... See more


Company details

  1. Butcher Shop

Written by the company

Family butcher stores in Fulham, South Kensington and Putney selling the finest free range meats from Great British farmers. Same day local delivery and next day nationwide service on our online store.

London's No. 1 Butcher

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,781)

322 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Absolutely outstanding quality! The meat is incredibly fresh, beautifully prepared, and full of flavour. You can really feel the care and expertise behind every product. Delivery was perfectly organised — fast, precise, and reliable. A truly excellent UK butcher that I’m very happy to recommend. Thank you for such a wonderful service!

December 26, 2025
Rated 1 out of 5 stars

Worst Christmas experience ever ...

I ordered a salmon and beef wellington for Christmas online. I was confirmed to collect from the Belgravia shop at 3pm on 24th.
On 23rd they left me a voicemail saying i would have to collect earlier which i didnt see till the collection date and time, since i rely on email being my primary mode of contact.
They closed their shop at 2pm.
And i was left with no food for Christmas. Had to emergency shop and make do with M&S.
Worse still they insisted my son who was at the shop at 3pm with no lights on was lying and their store was in fact being cleaned till 3.45pm.
Why they think my son would return empty handed if there was anyone visibly in the shop is beyond me. Perhaps he should have banged the shop windows!
I was amazed when they refused to offer me a refund - instead i got a rude email about some cctv footage of lights being on!
No neighbourhood spirit this.
And to think i went to support my local butcher in Christmas spirit!

December 23, 2025
parsonsnose.co.uk logo

Reply from parsonsnose.co.uk

Purnima, thank you for your review and sincere apologies for your experience.

However, you were called multiple times by the staff in the Belgravia store requesting that you collect your items.

You ordered a Salmon and a Beef Wellington, which were both made by hand specifically for you.

You did not reply to any calls.

You stated that the lights were off at 3pm and your son was at the door. It is very difficult to say this any other way. We have CCTV cameras both inside and outside the store. The lights were on until 3.52pm, when our staff can be seen trying to contact you again by telephone.

There was no attempt by anyone to gain entry at 3pm. We know this, because there are CCTV cameras on all sides of the store.

The fact that we did not offer a refund and the reasons are clearly in or terms and emails sent to you upon order.

The items are expensive and we make them to order. It is not reasonable for you to expect us to destroy the items and fully refund you because you did not collect the items.

We try our hardest to over deliver to our customers and we have worked especially hard to do this with the residents of Belgravia.

It is a shame that you feel the need to write such a negative review, when the facts are incorrect.

Again, sincere apologies for the experience, but the responsibility does not just rest with us.

Rated 5 out of 5 stars

Super tasty, tender meat. And great service

I ordered meat for my son for Christmas. He loves good meat and says that supermarket meat is tasteless. I agree! Parson's Nose meat is entirely different. It is fresh, tender and full of flavour. Parson's Nose sells Wagyu meat which is super-special. They also sell meat from ex-dairy cows, which is also very tender. Parson's Nose staff are very helpful. They ensure that the meat is delivered directly to my son's front door. Fresh from the bone!! Fantastic meat and great service!

December 16, 2025
Rated 5 out of 5 stars

10/10 Beef Wellington

We ordered a beef wellington for Christmas dinner and we were thoroughly impressed. The quality of the meat was outstanding and our entire dinner party stated it was the best they had ever had! Ordering was straightforward and being able to choose the delivery day was super convenient. It turned up exactly when it stated it would and the presentation of the package was also high quality. Came with cooking instructions and was beautifully presented. We did consider buying from ‘big brand names’ but we’re super glad we went with Parson’s Nose, absolutely 10/10 from start to finish.

December 17, 2025
Rated 5 out of 5 stars

Truly outstanding

From web site experience to clean plate Parsonsnose have been outstanding. Lower stress and amazing quality is their secret sauce. Thank you

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted! I felt I was taking a risk ordering a Beef Wellington from a company I hadn’t used before but I cannot say how delicious it was. We have one every year from a well known department store but changed due to the massive price increase they put on it. So pleased I did as this was better quality, bigger and a better price. All my guests said it was the best they had had and took the details so they can order next year too! Thank you for an excellent service and top quality meat, I will be ordering again.

December 24, 2025
Rated 5 out of 5 stars

First time ordering

First time ordering, website easy to use. The quality of the products is first class. My order was delivered on time. Will 100% recommend.

December 16, 2025
Rated 5 out of 5 stars

Easy Christmas Dinner

The team at Parson’s Nose made it easy for me and my family to enjoy our Christmas holiday away from home by supplying us with everything we need to make the perfect Christmas dinner.

November 17, 2025
Rated 5 out of 5 stars

Fantastic service!

I am so impressed with this company - they have a wonderful product range, great communication and customer service, plus very reasonable delivery charges. Highly recommended and we will shop here again.

December 22, 2025

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