Quick delivery. Will most likely couple next order with other ostomy supplies.Will have to speak with a rep to see about coordinating my health insurance.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your website was easy to use. The products were described completely. Your company had EXACTLY the tool I needed (I learned about it & your company in a bladder-cancer-support group). You emailed me w... See more
When I received the items I ordered today, two boxes of one item was missing. I called the company and had a human answer immediately. She checked the invoice and said that she would contact someone t... See more
Parthenon is such a wonderful, friendly and knowledgeable company to order your medical supplies from. They are so knowledgeable in the products they sell and what they are used for. Their advice an... See more
Company details
Information provided by various external sources
Family owned and operated for over 50 years the Parthenon Company values integrity, honesty, quality and service. Our mission is to provide our customers the products they need with the a high level of personalized service, very low prices, and prompt delivery. Parthenon specializes in ostomy, wound and skin care products and services customers nationwide.
Contact info
3311 W 2400 S, 84119, Salt Lake City, United States
- 1-800-453-8898
- info@parthenoninc.com
- parthenoninc.com
4.7
Excellent
2K reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfair price increase…
I had placed an order with your company approximately 5 months ago, and your price has more than doubled for a product that is an absolute necessity for me. I need paperwork so I can at least try to get a reimbursement from my insurance company. The last order had no such paperwork included. Thank you for your help in this matter sincerely Miss Betty Walton
February 27, 2026
Reply from The Parthenon Company
Hi Betty! Thanks for your message. Yes, increased pricing has affected most every product. We do our best to keep them as low as possible. As far as paperwork goes, feel free to give us a call to better describe what you need and we'll be happy to email/mail it to you! 1-800-453-8898
Ordering is easy product are delivered…
Ordering is easy product are delivered on time items are what you order I have been buying from Parthenon Company for a while always satisfied from to start to finish with ordering
February 23, 2026
Easy to order and prompt delivery
Easy to order and prompt delivery. However, for an item that is medically-necessary, it is expensive and there is no discount for multiple ordering. Sad ...
February 6, 2026
Easy shopping on line
Easy shopping on line, quick delivery, quality merchandise, can’t ask for more!
February 18, 2026
Outstanding customer service
February 19, 2026
Great service
Great service. Received order in 2 days.One day sooner than expected. Thank you. Also, Tried wafer cutter and seems to work well. Again ,thank you.
February 17, 2026
Always receive my package as stated in…
Always receive my package as stated in delivery time frame. Customer service is very helpful and you talk with a real person. Have been working with this company for 4 years. Never disappointed. Thank you Parthenon for providing medical supplies at an affordable cost and the wonderful customer service.
February 18, 2026
Paid for express mail
Paid for express mail, took 5 days to get from West Valley to Ogden.
February 4, 2026
Reply from The Parthenon Company
Thanks for your comments. Your order was placed after the shipping cut off time 2/3. Shipping selected was USPS Priority mail which does not have a specified transit time. FedEx shows your package was delivered to your doorstep on 2/6. Three business days for delivery. We are sorry your supplies did not arrive sooner. Do not hesitate to contact us 1-800-453-8898 if you need orders delivered by a specific day. We will be happy to assist.
Great products , fast shipping
Wide selection, great prices and fast shipping make this my go to place for my GI related care products. Intuitive website and excellent customer service as well.
February 17, 2026
Product is as advertised.
February 12, 2026
prompt service with a smile
January 29, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.