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Partnrdesk Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Tour cancelled and not refunded

This company booked me for the “Santa Teresa, Lapa and Cinelândia with a Tram Ride” in Rio de Janeiro. Additionally, I booked the “Shared Shuttle Van - From/to Aeroporto GIG or SDU- South Zone and Centre” for transfer from GIG airport to the Copacabana area. My tour was canceled on Christmas Day and I did not use the airport shuttle service. I reached out to the Partnr team and they ensured me I would be refunded for both. I reached out via WhatsApp multiple times after and I was ignored or told my refund was processed only for it to not arrive.

December 25, 2025
Unprompted review

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