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Partonwheels Reviews 160

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TrustScore 1.5 out of 5

1.5

Auto Parts Store
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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were not delivered or were only partially shipped, often after long delays. People also expressed dissatisfaction with the company's website, finding it unreliable and difficult to use, especially when trying to track orders or get support. Furthermore, consumers consistently highlighted a lack of response from the company, with calls and emails going unanswered, and many struggled to obtain refunds for undelivered items. However, some customers did acknowledge that the products, when eventually received, were genuine and of good quality. A few other people also felt that the company offered a wide range of products.

What people talk about most

Order

People report negative experiences with order fulfillment. Many customers state that after placing an order... See more

Product

Customers consistently note negative experiences with product. Many reviewers report not receiving ordered... See more

Website

Reviewers express strong dissatisfaction with the website, frequently calling it a "fraud website" and a... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

Be aware of this website. It appears to be a fake and fraudulent operation. They took my payment but never delivered the product. After multiple follow-ups, they claimed that a refund was ini... See more

Rated 2 out of 5 stars

It was a nice site for purchasing genuine parts. But nowadays it’s like a SCAM. I ordered and received more than 5 orders but now all of a sudden, they not responding to me, two orders are pending. I... See more

Rated 1 out of 5 stars

BEWARE FROM THIS FAKE WEBSITE ❗️❗️⚠️ I had ordered some spare parts for my bike from an online website called PartOnWheels, since they were not available in the local market. Even after 7 days of... See more

Rated 1 out of 5 stars

Bad experience with seller, Ordered bike part on website, prepaid only option available. Now created tickets and calls to support, but no response, looks fraud activity. website: partonwheels.com T... See more

Company details

  1. Auto Parts Store
  2. Motorcycle Parts Store

Contact info

1.5

Bad

TrustScore 1.5 out of 5

160 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Genuine Parts

I have recently ordered the Gear Shift Drum Bushing, which was not available in entire City. Thanks to Partonwheels, for their immediate response and Sent the Bushing within 8 days. Really it's amazing and very happy to see that I got the item very fast and Genuine. Always Trust POW

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

Never received goods

Ordered on 13th, received mail that "Order Delivered" on 16th - however NOTHING was delivered and their own TRACKING shows that it has not even been picked up - and to top it up - the tracking number, which they claim is from DTDC courier, is unknown to DTDC.
That company is either a scam or horribly unorganized.

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

FRAUD

It's been more than 15 days no updates regarding order. Even customer care not available

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order 2 weeks back

Placed an order 2 weeks back. Yet to ship and provide tracking ID. Has been conveying that there is shipping issue every time asked and would be resolved within 24hrs but never resolves. Waste of time and money.

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

No Parts Shipped or No Refund Received

Please don't buy anything from this website. They wont ship the parts neither they will not refund any amount. Ordered a part last month waited for 15 days no response. Cancelled the order and its almost 15 days no refund either.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

first of all thank you PARTS ON WHEELS…

first of all thank you PARTS ON WHEELS thora sa time delay huwa percel milne me lekin sahi quality or company brand saman mila 2 mahina lag gaya percel milne me but koi dikkat wali bat nehi sawar ka fal meetha mila mujhe☺️ i really feel happy ☺️

October 16, 2023
Unprompted review

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