Parts Big Boss Reviews 

583
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, most reviewers were unhappy with their experience overall. Many consumers reported significant delays with their orders and did not receive the products they paid for, with numerous accounts showing payment made but no delivery, or constant status stuck at 'Processing'. A major frustration cited by people concerns the lack of communication, as many noted receiving no replies to emails or messages, and delivery updates were frequently missing. However, some customers reported receiving the exact part they requested, while others mentioned that a received item was partial or defective, such as one door visor arriving in three pieces. Conversely, a small portion of people felt that the company provided satisfactory items regarding product quality.

What people talk about most

Order

Customers consistently note negative experiences with order processing, reporting long delays and a lack of... See more

Product

People report negative experiences with product, expressing frustration over undelivered items and long... See more

Response time

Clients share frustration regarding response times, reporting delays in replies to emails, phone calls, and... See more

Payment

Customers had negative experiences with payment, expressing deep frustration over paying in advance and... See more

Website

Users describe negative interactions with website, consistently reporting that order statuses remain... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustrat... See more

Company replied

Rated 1 out of 5 stars

The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Pro... See more

Company replied

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Company replied

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

1.9

Poor

TrustScore 2 out of 5

583 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(583)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

!!Fraud!! 15 days no parcel no calls no emails responses...

I ordered a car part 15 days ago and have recieved nothing, they say 7-8 days delivery but I didn't get any, I can't track parcel from there website because it says that parcel has not dispatched yet I did complete payment and no refund nothing, nobody pick up calls on their given number I sent a mail 7 days ago no response on that also , this website is a complete scam it's my request for everyone to not trust this website.

Edit: "After 10 months I got a reply here saying that I should call their number or mail them, which is Total crap, I called hundreds of time and wrote numerous mails nobody responded, no refunds, nothing, Completely fraudulent company"

September 13, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Hear me out

Hear me out, Don't fall for this website, they might have the parts listed on their website but they source from other suppliers. the result is long waiting times. slow response from team, frustration grows, feeling of scam. i had to cancel order after 3 weeks of poor communication. when on call with them, they did not feel to stop the refund but instead said we are OK with refund?. who in business would want to incur loss?

DO NOT BUY FROM THIS WEBSITE.

September 13, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

I didn't receive my order which is…

I didn't receive my order which is ordered and paid early July 2025. Poor customer service, not responding... Don't buy anything from them. Cheating...

July 11, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

I HAVE ORDERED THE PRODUCT AND PAYMENT…

I HAVE ORDERED THE PRODUCT AND PAYMENT IS ALSO DONE ON19/08/2025 BUT TILL DATE I HAVE NOT RECIEVED THE PRODUCT. WHEN I CALL THE NUMBER SOMETIMES HE PICKUP THE CALL OR SOMETIMES NOT. AND ALWAYS SAID TODAY I WILL DELIVER IT BUT HE IS NOT ABLE TO DELIVER THE PRODUCT. NEVER ORDER THE PRODUCT FROM THIS SITE.

September 8, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the unpleasant experience you has faced with us.

Kindly reach out to us with your issue over whatsapp/call at 8800881335 or write to us at support@partsbigboss.in

Rated 1 out of 5 stars

Don't buy anything from this website…

Don't buy anything from this website this website is a fraud they are thief they will scam you so don’t buy anything from this website when you try to reach them with support and no one will contact you so please stay away from this type scammer websites they scam me so please stay away.

August 21, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with speedpost courier with below tracking reference:
CU583053943IN

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Frustrating expereince.

The supplier doesn't consider it necessary to update their tracking page. It always shows "Processing". When they issue a ticket on a complaint lodged, nothing happens and the status remains at "Processing'.
Got their phone number (88262266670) from a different site. They responded and assured me of their assistance. However their response quality is not up to the mark. Let me see what happens.
I shouldn't have paid in advance to such a supplier.

August 27, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850689750

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Waste i have ordered till not delivered

Waste i have ordered till not delivered 9032819428

August 19, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344952555701

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

This is scam the company doesnt…

This is scam the company doesnt delivery the order The themself said they are scammers

August 11, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355850592140

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

Worst service,long delayed delivery…

Worst service,long delayed delivery with damaged product.not recommendable

August 5, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with speedpost courier with below tracking reference: CU602047996IN

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

It's a Scam i ordered and Payment is…

It's a Scam i ordered and Payment is done even though material not yet recived and I am issuing a legal notice to the Firm

July 5, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 287.70 to your source account with reference number 74119665232000866006870.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

Very very bad

Very very bad , they r 100% cheater do not buy from this site. I ordered one item after that they did not pick phone...

July 9, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 252.20 to your source account with reference number 519212632498.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

My order number is 100215297 booked on…

My order number is 100215297 booked on 23rd June..with a delivery time limit of 30th June..Till now I had not received my tracking no or parts delivery..very worst response..

July 8, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355950048891

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

FRAUD!!

Ordered parts on 28th April, 2025 .. and today is 25th June, 2025.. they are not responding my messages.. It's a scam.. they looted my money.. I am going to file a case against them.. Fraud Company!!

June 25, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The part was running on backorder from the suppliers end considering which we processed the refund of ₹ 908.00 to your source account with reference number 74119665284000944941889.

We would try our best to serve you better in future.

Rated 1 out of 5 stars

This is scam

This is scam. My ordered part 100213620 not yet received . No response or anything. Not picking our calls especially from registered no if we call from other no picking and saying will be delivered but nothing will happen. Don't order in this website

June 24, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14355950046055

We would request you to update the review with a promise to try our best to serve you better in future.

Rated 1 out of 5 stars

this is fake app do not buy otherwise…

this is fake app do not buy otherwise you have lost your money.

June 12, 2025
Unprompted review
Parts Big Boss logo

Reply from Parts Big Boss

Dear Sir,

We are apologised for the delay in the delivery of your order.

The order was delivered to you with xpressbees courier with below tracking reference:
https://shipment.xpressbees.com/shipping/tracking/14344951819868

We would request you to update the review with a promise to try our best to serve you better in future.

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