GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... See more
Company replied
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See what reviewers are saying
Clear guidelines. Quick communication. Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.... See more
Company replied
Absolute disgusting quotes for transport. This rubbish establishment is profiting on postage. I got quoted $300.00 + a create for a door. COME ON! I get many deliveries from QLD This place is a RIP O... See more
Company replied
This was the first time we have used Parts City Australia to supply our company aftermarket parts. We were pleasantly surprised firstly of the quality of the part and secondly the time of delivery wh... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Auto Body Parts Supplier
- Car Accessories Store
- Racing Car Parts Store
Written by the company
Parts City Australia always offers low prices in car parts. We have 30000+ products you can buy your quality car parts from Parts city Australia. Aftermarket and genuine parts car parts & accessories #partscityau #partscityaustralia
Contact info
Plumpton, 2761, Plumpton, Australia
- +61 430 001 243
- Sales@partscity.com.au
- partscity.com.au
3.8
Great
144 reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Going the extra mile
I was contacted for more details about the parts so the order was filled correctly. I really appreciate that. Cheers
July 2, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
The product and delivery was good but…
The product and delivery was good but couldn't get a tax invoice to claim.
June 7, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Sent the wrong items
Sent the wrong items, didn't answer email or return my phone call 😒
June 11, 2024
Reply from Parts City Australia
Sorry For That. If possible share ur problem on Phone call or Inbox Us On Facebook Page.
https://www.facebook.com/Partscityaustralia
Fast delivery
Fast delivery, but I can’t say if it worked yet because the panel beater hasn’t finished the job, but I’m sure it was excellent.
May 30, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Its a great and wealthy product
Its a great and wealthy product, quality wise outstanding.
April 29, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Supplied the right part on time with no…
Supplied the right part on time with no issues and the part works as it was advertised to do.
May 6, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Don’t buy off these guys
Don’t buy off these guys. They will send you the wrong part after you have given them the correct details and then turn around and say it’s second hand and they can’t help you. Rip off artists.
May 2, 2024
Unprompted review
Reply from Parts City Australia
Sorry For That. If possible share ur problem on Phone call or Inbox Us On Facebook Page.
https://www.facebook.com/Partscityaustralia
To easy thanks A++
April 5, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Order not received
I have not received my order. I have tried to contact the company by phone and email but they are not getting back to me. I have contacted the courier company but they said my tracking number must be incorrect as they have delivered the order to a different customer at a different address. I am still awaiting a reply to my emails.
March 12, 2024
Reply from Parts City Australia
Sorry For That. If possible share ur problem on Phone call or Inbox Us On Facebook Page.
https://www.facebook.com/Partscityaustralia
I liked the fact that Vendor had a…
I liked the fact that Vendor had a phone number that you could call.
March 12, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Order at your own risk
Order at your own risk. Found a radiator fan for an ix35 which matched the VIN details for my car. Rang to confirm that it would fit - confirming full details of the car and that it would fit a diesel engine as I knew they were different. They confirmed this. Ordered and delivered. Mechanic took old one out and they were different as the part was not for a diesel. Called to organise a refund for the part. They have been less than helpful arranging the refund. They won’t cover the cost of the mechanic but said they would cover the cost of return postage but have called to organise this over the last 2 weeks leaving messages daily with no responses. Poor customer service at its best.
January 19, 2024
Reply from Parts City Australia
Sorry For That. If possible share ur problem on Phone call or Inbox Us On Facebook Page.
https://www.facebook.com/Partscityaustralia
Didn't ship it until I messaged them…
Didn't ship it until I messaged them why it wasnt sent, just an automated reply. Needed the part urgently and still waiting.
March 8, 2024
Reply from Parts City Australia
Sorry For That. If possible share ur problem on Phone call or Inbox Us On Facebook Page.
https://www.facebook.com/Partscityaustralia
Quick service and delivery tracking
Quick service and delivery tracking. Item was just as described at a great price.
February 12, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Great delivery time.
Great delivery time.. haven't had the part fitted yet!
Part, now fitted, works a dream.
Will defiantly use these guys again
January 30, 2024
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
Reply from Parts City Australia
Thanks For Your Review. We Hope again you come back our Parts City Australia Store.
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