1 star because 0 is not an option.
1 star because 0 is not an option.
We live in Dubai, it’s very convenient and easy to have things delivered within minutes. I paid for “same day delivery” as I need my car to get to work and the coolant was empty. On the website there is no cut off time, no reason your order won’t be delivered as ordered. However, I got a WhatsApp message saying my order would “be delivered tomorrow”. I told them I paid for same day to which I was told it’s too late it’ll be tomorrow.
I asked if they could arrange delivery as it’s urgent perhaps a Careem box to have it delivered tonight. The reply was we don’t have that so no. If you need anything for your car, stay away from this company. Not only did I experience what I consider poor customer service I paid for a product that was falsely advertised and received no support from the company.
