Partsonclick Reviews 48

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

First experience ordering was amazing. Second experience trying to find usual simple service parts like oil, oil filter, air filter, and so on wasn’t easy. Got a reply stating they don’t stock those!!... See more

Company replied

Rated 5 out of 5 stars

I had a tight deadline and Parts on Click managed to find all my parts within 1 hour and arranged same day express delivery before 2pm. I am so happy with this service and will continue to use them... See more

Rated 5 out of 5 stars

After a logistical issue with the courier company caused a delayed delivery Partsonclic really pulled out all the stops to get my order to me. Plus they refunded me the full purchase price! And they... See more

Rated 5 out of 5 stars

Everything. From inquiring to receiving the parts. Mr. Muhammed Favas was very patient in replying and answering all my questions. I ordered Honda CR-V 2011 power mirrors and the price was slightly lo... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

**Introducing PartsonClick.com: Your Ultimate UAE Auto Spare Parts Destination** Welcome to PartsonClick.com, your unrivaled online haven for all your automotive needs in the UAE. We're not just another auto spare parts webstore – we're your ultimate one-stop solution, a haven of convenience, and a platform where automotive dreams come to life. Imagine a world where you can effortlessly find the perfect spare parts for any make or model of car, all within a few clicks. At PartsonClick.com, this vision becomes your reality. Whether you're a passionate car enthusiast, a DIY aficionado, or simply a car owner seeking reliable and top-quality parts, we've got you covered. What sets us apart? It's our unwavering commitment to delivering an unparalleled level of convenience and expertise. Here's how we redefine your auto spare parts shopping experience: **Vast Selection:** Our extensive range of parts caters to a diverse array of car makes and models. From classic beauties to the latest powerhouses, we offer an extensive catalog that's designed to fulfill your every automotive desire. **Expert Guidance:** Ever had a pressing question about a specific part? Wondered which spare part would perfectly fit your vehicle? Look no further – our team of automotive experts is here to provide you with instant solutions. With PartsonClick.com, you can ask your queries and receive expert advice in real-time, ensuring that you're making the best decisions for your car. **Seamless Navigation:** Our user-friendly interface makes navigation a breeze. You'll effortlessly find what you're looking for, whether it's an engine component, brake system, or intricate accessory. **Instant Solutions:** Say goodbye to uncertainty. With our immediate query resolution feature, you can get accurate answers promptly. We understand that time is of the essence, and that's why we prioritize delivering swift responses to your questions. **Quality Assurance:** We know that your car deserves nothing but the best. That's why we source our spare parts from trusted manufacturers, ensuring that you receive products of uncompromising quality and reliability. **Tailored Experience:** We understand that every car and car owner is unique. That's why we're dedicated to providing a personalized experience, helping you find precisely what you need. PartsonClick.com isn't just a webstore; it's your partner in preserving and enhancing your automotive journey. Whether you're embarking on a restoration project, fine-tuning your vehicle's performance, or addressing maintenance needs, we're right by your side. Embrace the future of auto spare parts shopping – visit PartsonClick.com today and discover the difference that convenience, expertise, and quality can make in transforming your car into a masterpiece on wheels. Your automotive aspirations are just a click away!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good Customer Care and experience

MR. Mihad is a very supportive, two times I have bought spares and he has been awesome. The quality of spares are as indicated.

August 20, 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

Thank you for taking the time to leave us a positive review! We're delighted to hear that you've had a great customer care experience with us, especially with the support of Mr. Mihad. We're committed to providing excellent service and quality spares. If you ever require further assistance or need more spares, don't hesitate to get in touch. We appreciate your trust in PartsOnClick.com!

Rated 5 out of 5 stars

This is really cool

This is really cool. I ordered an item at 12pm and received it at 4pm. I have never seen such service before. Yes, it is a company that wants to win customers over and serve them very well. thank you all

August 18, 2023
Unprompted review
Partsonclick logo

Reply from Partsonclick

We're thrilled to hear that you had such a positive experience with our speedy service! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever need anything else or have more orders in the future, feel free to reach out. Thank you for choosing PartsOnClick.com, and we're here to provide excellent service whenever you need it!

Rated 5 out of 5 stars

Excellent service!

I urgently needed ignition coils delivered. Mihad went over and above what I could have expected and delivered them to my soor in less than 3 hours!

Thank you Mihad!

August 16, 2023
Unprompted review
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Reply from Partsonclick

Thank you for sharing your feedback with us! We're delighted to know that Mihad provided you with excellent service and went the extra mile to ensure you received your ignition coils quickly. Your satisfaction is our priority, and we're glad we could meet your urgent needs. If you ever require more parts or assistance in the future, please don't hesitate to contact us. We appreciate your business and look forward to serving you again at PartsOnClick.com!

Rated 5 out of 5 stars

Very helpfully customer service and delivery

Very helpfully customer service. They help me the correct parts I need. In my old bmw e46 320i 2002 model. I do it by my self all repairs and replacement of parts. DIY person. When I try partsonclick 1st little bit confused because no picture on the parts. But when I ask on the customer service I just show what I need and within 30mins he send all the parts # that’s so easy click and add to cart then buy. And they delivered my Order in the next day and very friendly delivery not like other delivery they got mad if they don’t find your house. By the way thank you so much click on parts. This is very recommended to all my friends and family. See you in my next transaction.

August 12, 2023
Unprompted review
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Reply from Partsonclick

It's fantastic that your order was delivered promptly and that our delivery team was friendly and accommodating. We always strive to provide a seamless experience from start to finish. Thank you for recommending us to your friends and family; we look forward to serving you again in your future transactions. If you have any more questions or need assistance, don't hesitate to reach out. Your satisfaction means a lot to us!

Rated 1 out of 5 stars

Brake Pads bad 👎

It is not as per my car vin number and after fixing making noise..not good experience at all.

August 8, 2023
Partsonclick logo

Reply from Partsonclick

Dear Bhagat Singh,

Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you've encountered with the brake pad from PartsonClick.com.

Regarding the fitment of the brake pad, we want to assure you that if there is concrete evidence proving that we provided the wrong item, we are absolutely committed to resolving the issue by offering a replacement. In such cases, we kindly request you to provide us with the necessary proof to initiate the replacement process.

As for the noise concern you've raised, we understand that it can be frustrating. Brake noise can stem from various factors, and we want to address the issue accurately. Before determining a course of action, we recommend consulting with your mechanic. They will be able to diagnose the exact reason for the noise and provide valuable insights into the situation.

Common reasons for the brake pad noise are bedding-in of the new pads and even small vibrations within the braking system. these noises often dissipate as the pads settle in with usage.

Please be assured that we are here to assist you every step of the way. Our goal is to ensure your satisfaction and resolve any concerns you may have. Should you require further assistance or have additional questions, please don't hesitate to reach out to our dedicated customer support team at claims@partsonclick.com

Thank you for your understanding and cooperation.

Best regards,
PartsonClick.com Customer Support

Rated 5 out of 5 stars

I always get on time what I ordered

I always get on time what I ordered. Some times even if I paid normal courrier fee, it get delivered like I paid for it as rush.
The person I am chatting with in Whatsapp is very helpful and always respond fast. ⭐⭐⭐⭐⭐

July 21, 2023
Partsonclick logo

Reply from Partsonclick

Thank you for sharing your positive experience with us! We're thrilled to hear that you consistently receive your orders on time and that our delivery service sometimes exceeds your expectations. Providing timely and efficient service is a priority for us.

We're also glad to know that our WhatsApp support team has been helpful and responsive. Your satisfaction is our goal, and we're here to assist you whenever you need us. If you have any more orders or questions in the future, please don't hesitate to reach out. Your 5-star rating is greatly appreciated, and we look forward to continuing to serve you at the highest level at PartsonClick.com!

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