PartsWarehouse.com Reviews 

5,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding and ordering exact parts needed, often using helpful diagrams and detailed descriptions. Many people highlight the excellent quality of the products, noting that parts are genuine, fit perfectly, and effectively repair appliances, saving significant costs. Reviewers also appreciate the competitive pricing and consistently fast delivery. However, some customers noted issues with order fulfillment and shipping. A few people experienced significant delays, with orders showing as in stock but being backordered or taking longer to ship than advertised. Additionally, some reviewers reported receiving incorrect parts that did not fit or differed from website descriptions.

What people talk about most

Product

Users describe positive interactions with product, often praising the ease of finding the correct part and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that parts arrived on time,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, reasonable, and excellent prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site.... See more

Rated 5 out of 5 stars

My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the fir... See more

Rated 4 out of 5 stars

I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to oth... See more

Rated 5 out of 5 stars

Easily found the exact icemaker for my refrigerator. The complete, detailed list of units it is compatible with meant I could order with confidence that it was the right one. Delivery was fast. Had... See more


Company details

  1. Home Improvement Store

Information provided by various external sources

We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: info@PartsWarehouse.com Call Us: 866-243-2721


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(5,090)

162 reviews in the last 12 months

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Rated 3 out of 5 stars

Parts Warehouse is slow but legit...

I was skeptical about Parts Warehouse and saw mixed reviews so I thought I would share my experience.

I needed the lower assembly for my Skil weed whacker and I could only find the whole head so I bought that somewhere else. After doing some research, I found out that this part gives out frequently so I went on my search again for back up parts.

I found the lower assembly only at Parts Warehouse so I ordered 2 as that would be what it cost for 1 head. I was excited because literally no where else had it. I wasn't in a hurry since my part was good for now. Much to my dismay, the order was eventually canceled and refunded indicating the part was not available.

A month or so later I got an email that the part was now in stock. I thought what the heck, I'll try it. I ordered 2 again and this time the parts arrived! I got notice of it shipping the day after I placed the order. It was a bit slow but they got here after a week.

So the site is legit but I recommend only ordering if you have time to wait and have some patience.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a part and then tried to cancel…

Ordered a part and then tried to cancel the order. Called numerous times (no live person answers and you have to leave voicemail), texted, and emailed. Really do not have the time to chase them.
This morning, I get an email that the part has shipped.
Terrible service.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Difficult clip to find

This company actually had a clip for my dryer which is very old. I reached out to Home Depot with no luck and found parts warehouse online. Delivered a day earlier than expected.
Truly grateful.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Unsafe Credit Card Number Security

I purchased a part and used a virtual credit card number to pay for it. Three months later someone tried to use that virtual credit card number that Capital One has solely assigned for use at PartsWarehouse for a $1500.00 purchase elsewhere. The purchase was denied. I telephoned PartsWarehouse to talk to them about the incident . I left a detailed voice mail message, but never received a call back. As far as I can tell either PartsWarehouse website was hacked and the virtual credit card number obtained or someone at the company tried to use it. Either way it's not a safe website to order on.

They can claim they did not receive a voicemail message from me but I know I did leave one.

September 15, 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We take concerns about payment security very seriously. After reviewing our records, we did not receive any voicemail regarding this matter—our system records and responds to all calls and messages. Please know that PartsWarehouse does not store or reuse customer card numbers; all payments are processed securely.

Rated 2 out of 5 stars

Paid for 1-3 day del extra

Paid for 1-3 day del extra, but took 10 days to get parts, should of just have gotten regular del

September 16, 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We're sorry for the carrier delay on your order. We certainly understand how frustrating that can be. Thank you for your feedback.

Rated 5 out of 5 stars

Ordered some parts for my snow blower…

Ordered some parts for my snow blower and everything arrived fast and all parts were exact match. Thank you! Will be buying from you again. Way cheaper than getting someone to fix something. Just a few YouTube videos and parts from parts warehouse and I am back in business.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast shipping good prices. Excellent website with parts break downs.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Company does not respond

I have texted and emailed with a specific part question of availability and NO response

September 6, 2025
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We’re very sorry to hear about your experience. We strive to respond quickly to every inquiry, and it’s clear we missed the mark here. Your messages should never go unanswered. Please reach out to us again at info@partswarehouse.com
or call 866-243-2721, and we’ll make sure your part availability question is handled right away. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

My experience was awesome

My experience was awesome! It was so easy to find the part I needed, and then the part got to me fast. The whole experience was virtually effortless, which means I'll be a returning customer.

August 18, 2025
Unprompted review

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