Partybagsrus Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Mermaid party bags and items inside are excelllent quality, exactly as described. Super fast dispatch and delivery in time for last minute party - ordered placed on Sunday evening and delivery on Thur... See more

Rated 5 out of 5 stars

Ordered a selection of party bags for Wickes, to give out to our younger customers to keep them entertained, whilst their parents are in the Showroom discussing kitchens and bathrooms. They arrived qu... See more

Rated 5 out of 5 stars

Ordered party bags and party bag fillers for my daughters 1st birthday and was happy with the delivery. Came in time before the day. Didn’t realise the bouncy balls were smaller than expected but that... See more

Rated 5 out of 5 stars

After hearing about this company through the mums at school, I placed an order. Excellent lucky dip selection for my daughters 5th birthday. All neatly individually wrapped, and packaged carefully. I... See more

Company details

  1. Party Store
  2. Gift Shop
  3. Toy Store

Information provided by various external sources

Large rang of party bag fillers -100's of pocket money toys, wide range of loot bags and party boxes, at very reasonable prices. Party themes include football, unicorn, butterfly, farm, dinosaur.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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1-star

No history of asking for reviews

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4.7

All reviews

(34)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and great value!

Excellent service we ordered over £100 worth of bags and contents. The team were super responsive easy to contact with queries and they delivered to my door really quickly. The product is brilliant such good value for money! Will be using again for all our events!

July 29, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from here.

Do not order from here.
Found on Google thought pre filled party bags were great spent 30 pound and over 5 pound extra for postage no items have arrived. Have to now spend extra elsewhere with limited time. Have emailed and emailed no reply shocking service.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service!!

Absolutely amazing customer service!!! Ordered some prefilled Christmas party bags but unfortunately the delivery company failed to deliver. Emailed Partybagsrus and got a very swift reply, from that point on, Anna has been the most helpful person I have ever met!!! Her customer service went beyond what I expected! Happy to say the party bags have now been delivered. Will definitely use again and 100% recommend

December 13, 2022
Unprompted review
Rated 4 out of 5 stars

Good selection of products and timely delivery

I ordered from this website 10 days before the party without checking reviews.
5 days before I had no news of my order and I wrote an email. I received an answer and after my second email even a phone call to inform me that the parcel was going to be sent the day after via FedEx. All arrived on time and it was well packed.
I liked the selection of products with items I could not easily find somewhere else (vegan candies, bubbles with the drawings I wanted).
So overall very happy.
I am just wondering if I would have received everything on time without follow up, but I must say that the answers were prompt and good customer service, on the contrary of what I read in many reviews.

March 25, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE.
I ordered a lot of pre filled party bags. I ordered weeks in advance... They never send items. No contact to confirm despatch.
Tried to contact multiple times but no response.
Very quick to take money but rubbish at everything..
all I can say is pure ignorance.
100% a scam.

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

Order never received

Placed an order 5 weeks before party date, emailed company several times to enquire about my order with NO RESPONSE! Order was never received. Safe to say I won’t be ordering from them again. Stay away from this company if you don’t want to be left disappointed.

November 28, 2021
Unprompted review
Rated 3 out of 5 stars

Good customer service but slow dispatch

Placed 2 orders (as I miss counted!) they ask at the checkout for an event date which I put in. None of my orders were dispatched yet so I ended up phoning twice re. delivery and when I could expect my items. The lady who answered the phone was lovely and more than helpful. She upgraded my delivery to next day delivery and packing my items together for both my orders. I really appreciated that, means I had the items in time for my lg party. Shame I had to go to these lengths to chase I wouldn't have received my items on time otherwise. I would order again just give myself more than 10+ days for items to arrive.

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

Never sent items, zero communication from company

Placed an order for 30 party bag toys. After 5 days no confirmation or dispatch email. Over 8 days I sent 2 emails and messaged them on their Facebook page and got zero response.
Put in a claim with PayPal and got a full refund issued immediately. Stay clear of this company, they don't give a toss about customer service. Now I have less than a week to source my items elsewhere!

November 15, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking service from this company

Shocking service from this company. DO NOT USE. Ordered in plenty of time for event but decided to pay for next day delivery just to make sure. However days after it was due to arrive I had to chase them up for a progress status. With no apology or recognition that I had paid for next day delivery they said they'd give a status report that evening. No they didn't. I then contacted them again the next day only to receive a text message saying they couldn't source the product. Not sure this company will survive in this present climate ... nor should they

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

PARTY ON PARTYBAGSRUS 🎈

GOOGLE IS A WONDERFUL THING, AS IT LED ME TO PARTYBAGSRUS. I'VE JUST BROUGHT 600 COLOURING BOOKS TO PUT INTO CHILDREN'S CHRISTMAS LUCKY BAGS.
MY ORDER WAS HANDLED SWIFTLY, AND THE PRODUCTS ARE GOOD QUALITY & VALUE.
I HIGHLY RECOMMEND THEM.
I WILL BE USING THIS COMPANY AGAIN. 😁👍🎈🌲

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

How do they survive in business?

I placed an order over 5 weeks ago and heard nothing. I contacted the company. NO RESPONSE! I contacted yet again and received an email apologising and assured me she would look into it. That was almost a week ago and I still have not heard.
Very very disappointed. I will never order from them again.

November 12, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 8 days ago

I ordered 8 days ago. The order has not been received and no communication. I emailed them to track order to be told it would be processed as soon as they could? So 8 days and not even processed or sent for delivery so the goods will not be here in time. Very very disappointing. Only order from here if allowing more than 2 weeks. I have requested a refund and yet to hear back.

May 10, 2019
Unprompted review
Rated 5 out of 5 stars

Partybagsrus

The goods arrived very swiftly and the items were very good quality. I emailed them to ask a question and they replied promptly and even sent a further email to ensure I received my goods. I would definitely recommend this company

July 25, 2018
Unprompted review
Rated 5 out of 5 stars

Ordered party bags and party bag…

Ordered party bags and party bag fillers for my daughters 1st birthday and was happy with the delivery. Came in time before the day. Didn’t realise the bouncy balls were smaller than expected but that was my fault for not checking. Otherwise, good products and definitely recommend :)

June 17, 2018
Unprompted review

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