Passindays Reviews 118

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and ability to build confidence, making the learning process enjoyable and effective. The user experience is frequently highlighted as excellent, with many people appreciating the well-structured lessons and clear communication. The booking process is also often described as easy, straightforward, and efficient, with many reviewers noting the company's ability to secure test dates quickly. However, some customers also noted issues with test bookings, including incorrect dates and last-minute cancellations of instructor availability for tests, leading to dissatisfaction and additional charges.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the instructors for their... See more

User experience

Users describe positive interactions with the user experience. Many reviewers highlight the clear... See more

Booking process

Clients share positive opinions on the booking process, describing it as easy, seamless, and efficient. Many... See more

Based on these reviews

Rated 5 out of 5 stars

From the start of booking the 20hrs driving this company were amazing to deal with. Everything was well organised and communicated. They paired my son with a local instructor Paul who put so much effo... See more

Company replied

Rated 5 out of 5 stars

Booked a 30hr intensive driving course via Pass In Days after having rescheduled a test and lessons from September 2025, in light of my wife's cancer diagnosis. Dealt with Edith initially, who was ver... See more

Company replied

Rated 5 out of 5 stars

Clear communication and well thought out path to get me to pass my test within 1.5 months Of starting the course. They got my test booked immediately after i passed my theory and were very transparent... See more

Company replied

Rated 5 out of 5 stars

I couldn’t have asked for a better driving instructor than Kerry. From the very first lesson, she made me feel comfortable, confident, and supported. Her patience is incredible, and she always e... See more

Company replied


Company details

  1. Driving School

Written by the company

We specialize in intensive driving courses & we have been trading since 2014. We publish all results at our facebook page.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought the 2 weeks intensive course, would recommend

Bought the 2 weeks intensive course, starting from 0 experience. Honestly it was great, my instructor was really good at judging how well the lessons were going and was always able to push me just a bit more each lesson. Even when we missed a few days due to scheduling, he automatically got new dates to make sure I got the full time I paid for. Amazingly got a test scheduled a few weeks after the end of my lessons. Passed the test first time. Big shout out to Stuart who really did an amazing job teaching me how to drive.

February 9, 2026
Passindays logo

Reply from Passindays

Thank you for your great review. We are so happy to hear you had such a good experience on your 2 week intensive course and that Stuart supported you so well from the start. It is wonderful that you passed first time too. We really appreciate your kind words and wish you all the best with your driving.
Adrian - Pass in Days

Rated 5 out of 5 stars

Pass in Days made the process easy and…

Pass in Days made the process easy and seemless. They paired me up with an instructor quickly, and I passed first go. Would recommend.

March 11, 2026
Passindays logo

Reply from Passindays

Thank you for your kind review.
We really appreciate your recommendation.

Adrian - Pass in Days

Rated 5 out of 5 stars

40 hour intensive

Clear communication and well thought out path to get me to pass my test within 1.5 months Of starting the course. They got my test booked immediately after i passed my theory and were very transparent in what i had to do to pass my practical within the time frame given.

March 12, 2026
Passindays logo

Reply from Passindays

Thank you for your great review. We are so pleased you found the communication clear and the whole process well organised. It is great to hear everything was explained clearly and that you passed within your timeframe. Congratulations again.
Adrian - Pass in Days

Rated 3 out of 5 stars

BEST INSTRUCTOR

11 years from my 1st to my last driving lesson and 5 instructors, l passed first time! Thank you Jonathan Park for getting me test ready.

The reason l gave the company 3 stars is that l chose a week to do the intensive course but that week, the instructor didn't have much availability. In the end my lessons were spread over a month which perhaps was better but not what l thought l had signed up for.

March 6, 2026
Passindays logo

Reply from Passindays

Thank you for your honest review and congratulations on passing first time. We are so glad Jonathan helped you feel ready for your test and supported you throughout. The heavy snow in Aberdeen in January caused many tests to be rescheduled, which meant instructors became much busier than usual. We are pleased that a schedule was arranged that worked for you, and we really appreciate your patience and feedback.
Adrian - Pass in Days

Rated 5 out of 5 stars

Great driving company.

Booked pass in days for my daughter turning 17 end of January. They gave me all the advice i needed and kept me in the loop with any information i needed, easy to get in touch with.She passed her driving test first time today with only 2 minors. Booked lessons start of February with her instructer Paul Hunter. 5 weeks of drving and he was amazing at showing her what to do, making her feel at ease and building her confidence in driving. Couldn't recommend this company enough and her instructer. Happy wee driver this morning.

March 5, 2026
Unprompted review
Passindays logo

Reply from Passindays

Thank you so much for your lovely review. We are so pleased your daughter felt supported from the start and that Paul helped her build her confidence so quickly. Passing first time with only 2 minors is a fantastic result. We really appreciate your recommendation.
Adrian - Pass in Days

Rated 5 out of 5 stars

30hr Intensive driving course

Booked a 30hr intensive driving course via Pass In Days after having rescheduled a test and lessons from September 2025, in light of my wife's cancer diagnosis. Dealt with Edith initially, who was very accommodating during the booking process. She then paired me with Gillian for my intensive block of lessons. Gillian was very direct in her teaching style and if you are in need of passing fast and at the same time, learning the adequate skills to become an efficient and safe driver, then she will get you exactly where you need to be. She is incredibly patient and will keep you right throughout your driving journey. Very well done 👏

February 20, 2026
Unprompted review
Passindays logo

Reply from Passindays

Hi Ian,
Thank you for your kind words and for choosing Pass in Days. We are glad Edith was able to support you during the booking process and that Gillian helped you build the skills and confidence you needed. Your feedback means a lot to us.
We wish you all the best for the future.
Adrian - Pass in Days

Rated 5 out of 5 stars

Very good and worthwhile

Very good and worthwhile

February 12, 2026
Passindays logo

Reply from Passindays

Hi,
Thank you for your great review. We are happy to hear you found the course very good and worthwhile. We really appreciate your feedback.
All the best,
Adrian - Pass in Days

Rated 5 out of 5 stars

I would recommend the pass in days…

I would recommend the pass in days course to anyone looking to learn to drive safely and confidently. Aleks gave me the skills and confidence to be able to pass my second test with him.

February 12, 2026
Passindays logo

Reply from Passindays

Thank you, Jenna, for your lovely review and for recommending Pass in Days. We’re so happy to hear that Aleks helped you build your skills and confidence and pass your test. Well done on your achievement!
Adrian - Pass in Days

Rated 5 out of 5 stars

I booked a driving course for my son

I booked a driving course for my son, who had never driven before. Overall, we consider it a very good choice.
Pros
* The company responds very quickly to any questions.
* The instructor was excellent and very patient
* My son learned a lot during his two-week course
Cons
* Four hours a day is really a lot, it's best to take time off as you will be very tired
* After the course, my son still had some trouble with roundabouts and needed to buy a few extra lessons, but we expected that
Overall, we rate the company very highly and can confidently recommend it.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Pass in days intensive course Glasgow

Pass in days made the whole process very easy and Aleks vata is a magnificent driving instructor and makes you feel very comfortable and very honest with you and if he doesn’t think you are ready for test he will tell you which some people don’t want to hear but me personally I would rather them be like that than you fail test would recommend to anyone and I passed first time with Aleks guidance

February 2, 2026
Unprompted review
Passindays logo

Reply from Passindays

Thanks so much for your kind words, Marc. We’re really glad you had a good experience and well done on passing first time! Aleks will be pleased to hear your feedback.
– Adrian, Pass in Days

Rated 5 out of 5 stars

We purchased a 7-day course for our…

We purchased a 7-day course for our daughter. The company was very quick to respond and assigned us a very good instructor, Gillian. The course took place exactly as planned, and our daughter was very happy!

December 1, 2025
Unprompted review
Passindays logo

Reply from Passindays

Thank you for the lovely feedback! We're glad everything went smoothly and that your daughter had a great experience with Gillian.
– Adrian, Pass in Days

Rated 5 out of 5 stars

I did my course with Mirek and I can't…

I did my course with Mirek and I can't believe how much I have learned over a week. Highly recommend!

December 27, 2025
Unprompted review
Passindays logo

Reply from Passindays

Thanks! Great to hear you learned so much in just a week. Mirek will be happy to know you enjoyed the course.
– Adrian, Pass in Days

Rated 1 out of 5 stars

Terrible Experience: Instructor cancelled less than 48 hours before test after taking extra money for more lessons

I had a very disappointing and stressful experience with this driving school just days before my driving test.

I had booked an intensive Course worth £1200
On 4 January, my instructor told me I needed additional lessons and calculated that I required 6 more hours. I paid an extra £240 for this, on top of the £1,199 I had already paid. I also agreed to pay for a further 2 hours (£80). I followed all advice given and continued lessons right up to the day before my test.

Despite this, I was informed the night before that the instructor would not be taking me to my driving test on 16 January. This was less than 48 hours before the test, leaving me with no realistic chance of finding another instructor at such short notice.

The test itself had been booked by the school after discussion with the instructor, not by me independently. When I asked for help, I was told this was my responsibility, which I strongly disagree with given that the cancellation was initiated by their instructor after confirming my readiness and taking further payment for extra lessons.

I also struggled to get a response from the instructor after this, which added significantly to my stress at an already difficult time.

I feel I was left without support, without a solution, and without accountability being taken. Based on my experience, I would not recommend this service.

January 14, 2026
Unprompted review
Passindays logo

Reply from Passindays

Good morning,

Thank you for taking the time to leave a review. We're sorry to hear that you were unhappy with your experience, but we would like to provide some clarity about what happened.

When you booked your course online, you agreed to our terms and conditions, which clearly state that our non-refundable booking fee covers one intensive driving course and one driving test booking.

The following day, you submitted our Driving Test Request Form and specifically asked us to find you a test as soon as possible, confirming that you understood the risks of having a test shortly after the course.

We outlined these risks clearly in the form and also via email, including the fact that use of the instructor's car for the test depends on you reaching a safe, independent driving standard.

Despite a nationwide shortage of driving tests, our team worked hard and successfully secured a short-notice test for the 16th of January.

You were reminded via email with your driving test confirmation that the instructor would only allow use of their car if you were considered safe and test-ready & if you don't reach the standard you should postpone your test to avoid losing the test fee. This was sent to you in plenty of time before the deadline to cancel the driving test.

Unfortunately, your instructor reported that you did not meet the required standard by the end of the course. Although you declared 50 hours of experience, she advised that many basic skills were missing and had to be covered during the course.

She also noted that some lessons were cancelled by you, including one at short notice — yet she was flexible and allowed you to rebook at no extra cost.

At the end of the course, your instructor clearly informed you that you were not ready for the test and explained that more lessons would be required. Even with those extra lessons, she could not guarantee you’d reach the required level in time.

During these additional lessons, multiple safety-critical errors were still occurring. For that reason, the instructor made the professional decision not to allow use of her car for the test — in line with our safety policy and the terms you accepted at booking.

We do understand this was disappointing and stressful. However, instructors must ensure that candidates are safe and truly ready before taking the test. This protects not only the learner, but also other road users, and follows DVSA recommendations.

As stated in our agreement, we are not responsible for booking multiple tests unless paid for. You had not purchased a second test or additional services beyond what was already delivered.

All the work included in your original booking — including finding a test — was completed in full.

You are still very much capable of passing, and we encourage you to continue with lessons until you feel confident and safe behind the wheel. This can be with your current instructor or another of your choosing. With the right preparation, your goal is absolutely within reach.

We hope this clears things up and we wish you all the best on your journey to getting your licence.

– Adrian, Pass in Days

Rated 5 out of 5 stars

Highly recommend!

I did an intensive driving course and couldn’t be happier with the experience. David was patient, clear, and really helped build my confidence in a short amount of time. The lessons were well structured and focused exactly on what I needed to improve. Highly recommend to anyone looking to pass quickly and drive confidently.

December 22, 2025
Passindays logo

Reply from Passindays

Thank you so much, Marie! We're really glad to hear you had a great experience and felt supported by David throughout your course. Well done and safe driving!
– Adrian, Pass in Days

Rated 5 out of 5 stars

Highly reccomend passindays with Aleks

I highly recommend passindays. I completed my week intensive course with Aleks Vata & sat my test today passed 1st time with ease. I cannot thank Aleks enough the love & passion he has for his job is incredible!! He is a great instructor and gets the job done right👍🏼 Thank you

December 13, 2025
Unprompted review
Passindays logo

Reply from Passindays

Thank you so much for your kind words! We're really glad to hear you had such a positive experience with Aleks during your intensive course. Well done on your result and enjoy the freedom of driving!

– Adrian, Pass in Days

Rated 5 out of 5 stars

Wonderful Experince!

I booked the 20 hour automatic intensive course for Glasgow area - booking system was incredibly straight forward and very efficient. I was allocated an instructor - Maxine - who reached out ahead of my course to organise times etc. My experience with Maxine was nothing short of excellent - she was very patient with me and gave me a lot of confidence in my driving. She also allowed me to keep by some of my hours until closer to my test date and was very flexible around my schedule.

I originally done my driving lessons with a couple of different instructors about 7 years ago - that time around I failed the test 8 times and gave up as I was so disheartened. After learning with Maxine for a couple of weeks, I passed first time with two minor faults.

I can’t thank Maxine and the team at Passindays enough! Would recommend to anyone at any level of driving experience.

December 4, 2025
Unprompted review
Passindays logo

Reply from Passindays

Thank you so much, Amy! We're really glad to hear everything went smoothly and that Maxine helped you build up your confidence. Big well done on passing your test – you did amazing!
– Adrian, Pass in Days

Rated 5 out of 5 stars

I couldn’t have asked for a better experience

I couldn’t have asked for a better driving instructor than Kerry. From the very first lesson, she made me feel comfortable, confident, and supported. Her patience is incredible, and she always explained things clearly and calmly, even when I doubted myself.

Kerry has a wonderful way of turning nerves into confidence. Every lesson felt productive, enjoyable, and perfectly paced. She genuinely cares about her students’ progress and celebrates every little win along the way.

Thanks to Kerry’s guidance, I not only passed my test, but I feel safe and capable on the road. I’m so grateful for everything she taught me. I’d recommend her to absolutely anyone looking for a kind, skilled, and encouraging driving instructor.

Thank you, Kerry — you’re amazing!

November 17, 2025
Passindays logo

Reply from Passindays

Thank you so much, Natasia, for your lovely review. We're really glad to hear how much Kerry’s support and teaching helped you feel confident and ready for the road. Well done on passing, and all the best with your driving ahead!
– Adrian, Pass in Days

Rated 5 out of 5 stars

Maxine was an excellent instructor and…

Maxine was an excellent instructor and would recommend her to anybody! Her skills and experience really show and she helped me pass my test first time.

Thank you again Maxine!

October 30, 2025
Passindays logo

Reply from Passindays

Thank you so much for your lovely review! We're really pleased to hear that Maxine gave you such great support throughout your course. It’s fantastic that her experience and teaching helped you pass first time – well done! We’ll be sure to pass on your kind words to her.
– Adrian, Pass in Days

Rated 5 out of 5 stars

I had my own driving instructor in my…

I had my own driving instructor in my own town but he was being very good, so decided to book passing days a 20 hour course they got back to me with 2 hours and contacted an instructor who was amazing got me in straight away and drove round paisley, unfortunately I failed my test with the nerves getting the better of me as I have ADHD, but I had the best instructor ever Paul Hunter I really couldn’t recommend this guy enough he was so patient with me we had a laugh made it such a comfortable an normal environment.. as mentioned above my ADHD got the better of me but I was lucky with tests this year as managed to get one in may June July and finally passed in August and Paul stuck by me and never gave up on me he had so much faith in me and pushed me to do it 4th times a charm as they say… I still keep in touch with Paul and I honestly think I’ve made a friend for life he’s so down to earth and he was made for the job! So Paul thank you for your time and being there 🩷!!xxxxx

May 1, 2025
Unprompted review
Passindays logo

Reply from Passindays

Thank you so much, for your lovely words and for sharing your journey. We're really glad Paul was there to support you every step of the way — he’ll be so happy to hear this! Big well done for sticking with it and passing your test.
All the best,
Adrian – Pass in Days

Rated 5 out of 5 stars

Highly recommend

From the start of booking the 20hrs driving this company were amazing to deal with. Everything was well organised and communicated. They paired my son with a local instructor Paul who put so much effort into making sure he was test ready. Original test was for 3rd Dec but managed to get a cancellation for today and our son has passed 1st time. If your thinking of booking go for it.

November 3, 2025
Unprompted review
Passindays logo

Reply from Passindays

Thank you so much for your kind words! We're really glad everything went smoothly and that your son passed first time – that's a great result. Well done to him!
– Adrian, Pass in Days

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look